Operations Support Officer

Operations Support Officer

Temporary 30000 - 40000 £ / year (est.) No working from home possible
Svitzer

At a Glance

  • Tasks: Provide operational support and manage bookings for towage operations.
  • Company: Join Svitzer, a global leader in the maritime industry.
  • Benefits: Competitive salary, private medical and dental insurance, pension, and bonuses.
  • Other info: Diverse and inclusive workplace encouraging all applicants to apply.
  • Why this job: Kickstart your career in a dynamic environment with opportunities for growth.
  • Qualifications: Logistic planning knowledge preferred; strong IT skills required.

The predicted salary is between 30000 - 40000 £ per year.

Join Svitzer – A Leader in Maritime Excellence. Are you ready to embark on an exciting career with a global leader in the maritime industry? At Svitzer, we pride ourselves on being a dynamic, market-leading organization with a commitment to innovation, excellence, and safety.

What We Offer

  • Career Growth: A unique opportunity to develop your career within the world’s leading towage provider.
  • Dynamic Environment: Work alongside a team of experts dedicated to innovation and operational excellence.

We are recruiting an operations planner to join our team based in Immingham. This position is offered on a 12 month fixed term contract. You will be responsible for providing a high standard of operational support in order to deliver efficient services to our customers. You will be key in establishing and maintaining good client relations and managing both internal and external stakeholders.

This role will be part of the Operations Planning Team, which is based in our Immingham office, covering all our UK towage operations. You will work to an agreed rota system to ensure we provide 24-hour coverage for operations (this will include day and night shifts). Occasional overtime may be required.

Your main tasks will be to:

  • Manage bookings and changes for towage operations co-ordinated through the Centre and ensure information is recorded and passed in a timely manner to the relevant employees.
  • Maintain excellent relationships with our clients and other organisational stakeholders.
  • Accurately enter all necessary data and information into our booking, scheduling and invoicing systems.
  • Organise the scheduling and logistics of crew and Tugs in order to ensure the most efficient use of assets to deliver optimum service.
  • Work closely with the technical department to ensure that Tugs are available for scheduled maintenance as and when required.
  • Prepare and maintain operational plans and identify potential commercial opportunities.
  • Liaise with the crewing department to maintain operational availability and ensure compliance with relevant working time legislation.

Required/Preferred/Desirable Skills

  • Knowledge and experience of logistic planning (preferred)
  • Ability to process and record information accurately (required)
  • Ability to absorb information, prioritise activities and make appropriate decisions (required)
  • Confidence in dealing with clients and external agencies (desirable)
  • Proficient in IT systems (required)

Benefits

  • Competitive salary package
  • Private Medical Insurance
  • Private Dental Insurance
  • Pension
  • Company Sick Pay
  • Bonus
  • Annual Salary Reviews

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!

How to Apply

To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.

Operations Support Officer employer: Svitzer

At Svitzer, we are committed to fostering a dynamic and inclusive work environment where our employees can thrive. Based in Immingham, our Operations Support Officer role offers competitive benefits, including private medical and dental insurance, a pension plan, and opportunities for career growth within the maritime industry. Join us to be part of a diverse team dedicated to operational excellence and innovation, ensuring you have the support and resources needed to succeed in your career.

Svitzer

Contact Details:

Svitzer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Support Officer

Get to Know the Local Scene

Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.

Leverage Industry Events

Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!

Be Ready to Flex Your Skills

In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!

Apply through Our Website!

Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!

We think you need these skills to ace Operations Support Officer

Logistic Planning
Data Entry
Information Processing
Prioritisation
Decision-Making
Client Relationship Management
Stakeholder Management

Some tips for your application 🫡

Show Off Your Logistics Know-How:When applying for a Operations Support Officer in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!

Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.

Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.

Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Svitzer. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!

How to prepare for a job interview at Svitzer

Know Your Supply Chain Basics

Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.

Showcase Problem-Solving Skills

Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.

Stay Flexible and Open-Minded

As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.

Get Familiar with Logistics Tools

Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Svitzer and demonstrate your readiness to engage with their systems right away.