At a Glance
- Tasks: Support efficient towage services and manage bookings in a dynamic maritime environment.
- Company: Join Svitzer, a leader in the maritime industry with a strong team culture.
- Benefits: Enjoy a competitive salary, private medical and dental insurance, and career progression opportunities.
- Other info: Diverse team environment with annual salary reviews and bonus opportunities.
- Why this job: Make an impact in the maritime sector while developing your skills and career.
- Qualifications: Logistic planning knowledge preferred; accuracy and IT proficiency required.
The predicted salary is between 40500 - 49500 £ per year.
Join Svitzer, a leader in the maritime industry. We are seeking an Operations Planner to join our team in Middlesbrough.
Job Summary
The Operations Planner will provide high‑standard operational support to deliver efficient towage services.
The role is based in our Middlesbrough office and covers all UK towage operations.
The planner will work on a rota to ensure 24‑hour coverage (day and night shifts) and may be required to work occasional overtime.
Key Responsibilities
- Manage bookings and changes for towage operations coordinated through the Centre and ensure information is recorded and passed in a timely manner to the relevant employees.
- Maintain excellent relationships with clients and other organisational stakeholders.
- Accurately enter all necessary data and information into booking, scheduling and invoicing systems.
- Organise the scheduling and logistics of crew and tugs to ensure the most efficient use of assets.
- Work closely with the technical department to ensure tugs are available for scheduled maintenance.
- Prepare and maintain operational plans and identify potential commercial opportunities.
- Liaise with the crewing department to maintain operational availability and ensure compliance with working‑time legislation.
Qualifications
- Knowledge and experience of logistic planning (preferred).
- Ability to process and record information accurately (required).
- Ability to absorb information, prioritise activities and make appropriate decisions (required).
- Confidence in dealing with clients and external agencies (desirable).
- Proficiency in IT systems (required).
Benefits
- Competitive salary package
- Private medical insurance
- Private dental insurance
- Pension scheme
- Bonus opportunity
- Career progression and personal development opportunities
- Annual salary reviews
We value diversity in all its forms and encourage candidates who do not meet every single requirement to apply, as we recognise the strengths that diverse teams bring.
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Customer Operations Planner employer: Svitzer Marine Ltd
Svitzer Marine Ltd is an exceptional employer, offering a dynamic work environment in Middlesbrough where teamwork and innovation thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can advance their careers while contributing to vital maritime operations. Our commitment to work-life balance, including flexible shift patterns and overtime options, makes Svitzer a rewarding place to build a meaningful career in the maritime industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Operations Planner
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Svitzer Marine Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Svitzer Marine Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Svitzer Marine Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Operations Planner
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Svitzer Marine Ltd:This is your chance to really connect with the team at Svitzer Marine Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Svitzer Marine Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Svitzer Marine Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Svitzer Marine Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Svitzer Marine Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
