At a Glance
- Tasks: Support ITIL processes, handle incidents, and analyse data for effective service management.
- Company: Join SVGC Limited, a forward-thinking company focused on digital sensitivity.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Occasional travel to Milton Keynes; 37 hours per week.
- Why this job: Make a real difference in IT service management while working remotely.
- Qualifications: ITIL v4 Foundation and experience with ITSM tools like Jira Service Management.
The predicted salary is between 57704 - 70528 £ per year.
SVGC Limited is seeking an IT Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team.
You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders.
The role requires UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ITSM tools such as Jira Service Management.
Remote with occasional travel to Milton Keynes is expected, 37 hours weekly.
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Remote IT Service Management Analyst — ITIL & Incidents in Milton Keynes employer: SVGC Limited
Join a forward-thinking technology company in Milton Keynes that values innovation and collaboration. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that encourages work-life balance through our hybrid working model. Our commitment to meaningful projects in Defence & Security ensures that your contributions will have a significant impact, making us an excellent employer for those seeking rewarding careers.
