At a Glance
- Tasks: Lead and develop the Technical Support Team while managing engineering services across multiple contracts.
- Company: Join a growing building services maintenance business near Bishop’s Stortford.
- Benefits: Enjoy a competitive salary, generous leave, private GP access, and wellness support.
- Other info: Access to gym facilities and opportunities for personal development.
- Why this job: Make a real impact on technical standards and team development in a forward-thinking environment.
- Qualifications: Strong background in commercial M&E, HVAC, and proven leadership experience required.
Senior Contracts & Technical Support Manager Location: Near Bishop’s Stortford - mainly office based with client and site visits Salary: £65,000-£75,000 depending on experience Hours: Monday to Friday, 40 hours per week We are recruiting for an experienced Senior Contracts & Technical Support Manager to join a growing building services maintenance business near Bishop’s Stortford. This is a key leadership role offering a salary range of £65,000 to £75,000 excellent benefits, and clear progression routes within the company. This position would suit someone with a strong background in commercial M&E building services, HVAC, plant rooms, energy centres, heat networks, cooling networks, technical support, contract management, and engineering leadership. As Senior Contract & Technical Support Manager, you will act as the technical lead within the business, supporting the delivery of engineering services across multiple contracts. You will lead and develop the Technical Support Team, provide expert guidance on complex technical issues, support contract performance, and help drive improvements across compliance, efficiency, sustainability, and service delivery. Skills and Experience Required Essential: * HNC/HND level qualification or equivalent experience. * Level 3 trade qualification in a relevant engineering discipline. * Strong experience within commercial M&E, HVAC, building services, plant rooms, energy centres, heat networks, or cooling networks. * Proven experience leading or mentoring engineering teams. * Experience managing maintenance contracts, technical support functions, or multi-disciplinary engineering teams. * Strong knowledge of PPM, reactive maintenance, BESA standards, and SFG20. * Experience scoping works, producing technical recommendations, estimating, or supporting quotations. * Strong commercial awareness and the ability to balance technical quality with contract performance. * Good IT skills and experience using digital systems, reports, or CAFM platforms. * Excellent communication skills with the ability to deal confidently with clients, engineers, subcontractors, and senior stakeholders. Desirable: * Multi-skilled trade qualifications. * Construction-related Health & Safety qualifications. * CIBSE Heat Network Code of Practice CP1 certification. * Experience with energy efficiency projects, smart buildings, IoT monitoring, or sustainability improvements. Benefits * Salary from £65,000 per annum. * 25 days annual leave plus bank holidays. * Generous sickness and accident insurance. * Loyalty bonus after two years of service. * Life assurance at 2x annual salary. * Private GP access. * 24/7 confidential counselling through the Employee Assistance Programme. * Annual eye test reimbursement. * Employee of the Month and Employee of the Year awards. * Long service awards and recognition schemes. * CPD support, mentoring, and personal development opportunities. * On-site parking. * Access to gym and spa facilities. * Company events. This is a fantastic opportunity for an experienced technical leader to join a forward-thinking business where you can make a real impact on technical standards, team development, contract performance, and long-term service improvement. Full job description available on request
Senior Contracts & Technical Support Manager in Bishops Stortford employer: SVC Technical
Join a dynamic team as a Technical Operations Supervisor in Stortford, where your expertise in commercial gas and building services will be valued and nurtured. Our supportive work culture prioritises employee growth, offering comprehensive training and opportunities for advancement within a collaborative environment. Enjoy the unique advantage of a balanced office-based role while still engaging with hands-on technical challenges, making this an ideal workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contracts & Technical Support Manager in Bishops Stortford
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like SVC Technical.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like SVC Technical, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like SVC Technical and may help you secure that full-time position sooner!
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at SVC Technical.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Senior Contracts & Technical Support Manager role at SVC Technical. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at SVC Technical
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at SVC Technical.
