Administrator - GAP Claims Assessment in Warwick

Administrator - GAP Claims Assessment in Warwick

Warwick Full-Time 26450 - 26450 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage GAP insurance claims and support customers through the process.
  • Company: Established insurance solutions provider with a focus on customer service.
  • Benefits: Competitive salary, hybrid work, full training, and career progression.
  • Other info: Enjoy modern offices, social events, and excellent transport links.
  • Why this job: Join a supportive team and make a real difference in customers' lives.
  • Qualifications: Strong admin and customer service skills; experience in claims handling is a plus.

The predicted salary is between 26450 - 26450 £ per year.

Salary: £26,450 per annum + Excellent Benefits

Location: Warwick

Working Pattern: Hybrid - 1 day working from home

Hours: Monday-Friday, 8:30am-5:00pm (37.5 hours)

We are recruiting on behalf of a well-established insurance solutions provider that partners with many of the UK's leading automotive dealer groups to provide GAP insurance. This is an excellent opportunity for an experienced Administrator, Customer Service Advisor or Claims Handler looking to develop a long-term career within the insurance industry. Full training will be provided, making this an opportunity for someone with strong administration and customer service skills.

The Role of Administrator - GAP Claims Assessment:

  • Manage your own portfolio of GAP insurance claims from start to finish
  • Research the current value of customers' vehicles and negotiate with motor insurers
  • Speak with customers to explain the claims process and provide regular updates
  • Review and validate documentation to ensure claims are processed accurately
  • Maintain accurate records using internal systems
  • Work closely with colleagues to ensure claims are resolved efficiently
  • Deliver a professional, empathetic and reassuring service to customers

The ideal candidate will have:

  • Previous experience in administration, customer service or claims handling
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organisational abilities
  • The ability to research information and make informed decisions
  • A proactive approach and the ability to manage your own workload
  • Confidence using Microsoft Office and CRM systems
  • A genuine desire to help customers and deliver excellent service

Insurance, automotive or motor claims experience would be advantageous but is not essential, as full training will be provided.

Benefits:

  • £26,450 per annum
  • Monday-Friday working hours - no shifts or weekends
  • Hybrid working - 1 day from home
  • Full training, ongoing development and genuine career progression
  • BUPA healthcare
  • Life insurance and critical illness cover
  • Employee Assistance Programme
  • Staff discounts and regular company social events
  • Modern offices with free on-site parking
  • Excellent transport links, close to the A46, Warwick town centre and within walking distance of Warwick Parkway Station

Administrator - GAP Claims Assessment in Warwick employer: SVB Solutions

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Contact Details:

SVB Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Administrator - GAP Claims Assessment in Warwick

✨Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

✨Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like SVB Solutions). A thoughtful message explaining your interest can really make a difference!

✨Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

✨Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like SVB Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Administrator - GAP Claims Assessment in Warwick

Communication Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Time Management
Organisational Skills
Analytical Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at SVB Solutions.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at SVB Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at SVB Solutions

✨Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at SVB Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

✨Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

✨Prepare for Behavioural Questions

As a full-timer at SVB Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

✨Know the Company Culture Inside Out

Understanding SVB Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.