At a Glance
- Tasks: Support customers through their GAP insurance claims process with empathy and efficiency.
- Company: Established insurance business with a supportive culture and career growth.
- Benefits: Competitive salary, BUPA healthcare, life insurance, and regular social events.
- Other info: Enjoy a Monday to Friday schedule with no shifts or weekends.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Experience in administration or customer service; strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Looking for your next career move in a supportive, successful and established insurance business? We're recruiting for an Administrator - GAP Claims Assessment to join a well-established insurance solutions provider that partners with many of the UK's leading automotive dealer groups. This is an opportunity for someone with administration or customer service experience, who wants to build a long-term career in the insurance industry.
What's in it for you?
- No shifts or weekends - Monday to Friday, 8:30am - 5:00pm (37.5 hours)
- Full training, ongoing development and genuine career progression
- BUPA healthcare, life insurance & critical illness cover
- Employee Assistance Programme
- Staff discounts and regular company social events
- Modern offices with free on-site parking
- Excellent transport links - close to the A46, Warwick town centre and within walking distance of Warwick Parkway Station
The Role of Administrator - GAP Claims Assessment
As an Administrator - GAP Claims Assessment, you'll play a key role in supporting customers through their GAP insurance claims process. You'll ensure every GAP claim is handled efficiently while providing a professional, empathetic and reassuring attitude throughout.
Key Responsibilities of Administrator - GAP Claims Assessment
- Manage your own portfolio of GAP insurance claims from start to finish
- Research current value of customers' vehicles and negotiate with motor insurers
- Speak with customers to explain the claims process and provide regular updates
- Review and validate documentation to ensure claims are processed accurately
- Maintain accurate records using internal systems
- Work closely with colleagues, to ensure claims are resolved efficiently
We're looking for someone who:
- Has previous administration, customer service or claims handling experience
- Enjoys helping customers and providing an excellent service
- Has strong communication, research and interpersonal skills
- Is organised, proactive and has excellent attention to detail
- Is confident using Microsoft Office and CRM systems
- Insurance or motor claims experience would be advantageous but is not essential as full training will be provided
Administrator in Warwick employer: SVB Solutions
SVB Solutions in Warwick is an excellent employer that prioritises employee well-being and development. With flexible working hours, private healthcare, and a commitment to ongoing training, we foster a supportive work culture where your contributions are valued and recognised through regular appreciation events. Join us to grow your career in a dynamic environment that champions exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Warwick
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like SVB Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like SVB Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Administrator in Warwick
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at SVB Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at SVB Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at SVB Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at SVB Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at SVB Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding SVB Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
