Insurance Claims Assessor

Location: Warwick, Warwickshire (Hybrid – 2 days working from home)

Salary: £24,576 + excellent benefits

Benefits include: Private healthcare | Life insurance | Critical illness cover | Employee discounts | EAP | Casual dress code | Social events | And more!

If you’re organised, detail-oriented, and have a background in administration, customer service, or call centres, this could be your ideal next step. Join a trusted and established insurance company that values professional growth and work-life balance. As an Insurance Claims Assessor, you’ll be a key part of the Claims team—ensuring claims are processed fairly, accurately, and efficiently.

What you will need to be successful as an Insurance Claims Assessor:

• Experience in administration, claims, customer service, call centres, or insurance
• Strong analytical and problem-solving abilities
• Confident communication skills—both written and verbal
• High attention to detail and strong data entry skills
• Tenacity and a proactive approach to research

Your responsibilities as an Insurance Claims Assessor will include:

• Reviewing and assessing claims quickly and accurately
• Investigating and verifying claim details through research and documentation
• Communicating with customers, third parties, and legal or loss adjuster teams
• Delivering exceptional service through clear, empathetic communication
• Keeping detailed records of each step in the claims process

Based in modern, well-connected offices in Warwick—complete with free parking and easy access to the A46 and Warwick Parkway station.

If you’re ready to take the next step in a rewarding career path in insurance, with real progression opportunities, this role offers the perfect platform to grow in the insurance industry.