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For Companies At a Glance
- Tasks: Manage and assess insurance claims while providing top-notch customer support.
- Company: Leading insurance solutions provider with a focus on staff development.
- Benefits: Private healthcare, life insurance, casual dress code, and hybrid working.
- Why this job: Join a friendly team and make a real difference in customers' lives.
- Qualifications: Experience in administration or customer service; strong communication skills.
- Other info: Enjoy regular social events and excellent career growth opportunities.
The predicted salary is between 24576 - 24700 £ per year.
Location: Warwick (Hybrid – 2 days from home)
Salary: £24,576 – £24,700 per annum + Benefits
Hours: Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
The Company
We’re recruiting on behalf of a leading insurance solutions provider that works in partnership with some of the UK’s top automotive dealer groups. They are known for their excellent training and commitment to staff development. This is an opportunity for an organised and customer-focused Administrator – Claims Assessment to join their friendly, professional team based in Warwick.
Benefits
- Private healthcare, life insurance & critical illness cover
- Employee Assistance Programme and staff discounts
- Modern offices with free parking and casual dress code
- Regular social events and a supportive working environment
- Hybrid working – 2 days from home per week
- Excellent transport links (close to A46, Warwick town centre, and Warwick Parkway Station)
The Role
As an Administrator – Claims Assessment, you will play a key role in managing and assessing insurance claims and supporting customers throughout the process. You’ll ensure all claims are assessed and handled efficiently, accurately, and with empathy.
Key responsibilities as an Administrator:
- Assessing, managing and progressing a caseload of insurance claims
- Contacting customers to explain the claims process and provide regular updates
- Validating documentation and maintaining accurate, detailed records
- Delivering excellent customer service and administrative support
Skills and Experience Required as an Administrator:
- Previous experience in administration, customer service, or claims handling
- Strong communication and interpersonal skills
- Highly organised with excellent attention to detail
- Confident using Microsoft Office and CRM systems
- Insurance or motor claims experience is desirable but not essential
If you’re looking to develop your career in a respected, forward-thinking organisation that values its people, apply today.
Administrator employer: SVB Solutions
Contact Detail:
SVB Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they focus on customer service and support. Think of examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident when discussing your experience in administration and claims handling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your experience in administration and customer service, and don’t forget to mention any relevant skills like using Microsoft Office or CRM systems. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Organisational Skills: As an Administrator, being organised is key. In your application, give examples of how you’ve managed tasks or projects efficiently in the past. We want to know how you keep everything on track!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Let’s get your application in!
How to prepare for a job interview at SVB Solutions
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator – Claims Assessment. Familiarise yourself with the claims process and think about how your previous experience in administration or customer service can relate to this position.
✨Showcase Your Organisational Skills
Since the job requires excellent organisational skills, prepare examples from your past where you successfully managed a caseload or handled multiple tasks at once. This will demonstrate your ability to stay on top of things in a busy environment.
✨Practice Empathy
As you'll be dealing with customers throughout the claims process, think about how you can convey empathy during the interview. Prepare to discuss situations where you've provided exceptional customer service, especially in challenging circumstances.
✨Get Comfortable with Tech
Brush up on your Microsoft Office and CRM skills before the interview. If you have any experience with specific systems, be ready to talk about it. Showing confidence in your tech abilities will give you an edge!
