Senior Pharmacy Technician (Fully Remote) in London

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We are looking for an experienced Pharmacy Technician to take on a pivotal role in delivering high-quality, remote care for patients with long-term conditions across the UK.

In this role, you will:

• Run your own virtual clinic and take ownership of patient care.
• Work hand-in-hand with Suvera's multidisciplinary clinical team to optimise treatment in a Primary Care setting.
• Be part of a fast-growing healthtech startup that is redefining how chronic conditions are managed through a unique blend of clinical expertise and innovative technology.
• Directly impact patient outcomes, drive innovation in healthcare delivery, and help shape a new model of care.
• Have flexibility and curiosity; responsibilities may grow and evolve as the service expands.

Fully Remote & Flexible – this role can be part-time (32 hours/week) or full-time (40 hours/week), giving you flexibility to fit your career around your life.

Competitive salary & benefits – generous salary (dependent on experience and qualifications), 32 days of holiday + bank holidays and a comprehensive benefits package.

About Suvera: Suvera is on a mission to transform healthcare – helping people stay healthy, wherever they are. We partner with GP practices across the UK to deliver a virtual clinic that supports patients living with long-term conditions. We already care for over 100,000 patients and are building a new model of care that blends clinical expertise with innovative technology.

The heart of this role is clinical care. You will use your expertise to support patients with long‐term conditions, ensuring safe and effective treatment while helping them make sustainable improvements to their health.

Key responsibilities include:

• Review patient information and clinical letters, reconcile medicines, record health data accurately in Suvera's Dashboard, and support patients with conditions such as NDH, hypertension, asthma, and hypercholesterolaemia.
• Interpret and stratify clinical risk data, check prescriptions for accuracy, monitor treatment per SOPs and guidelines, and promptly escalate complex cases to the right clinician.
• Provide lifestyle advice, counsel patients on medicines, manage side effects, and ensure patients understand their treatment.
• Collaborate closely with Suvera's multidisciplinary team and GP partners to deliver safe, joined‐up, patient‐centred care, contributing to clinical governance, audits, and quality improvement.
• Engage in training and mentoring, support a culture of shared learning and continuous improvement.

Required Experience and Qualifications:

• Currently working as a Pharmacy Technician within the NHS with 12+ months' experience.
• Completed a two-year accredited pharmacy technician course (via GPhC-accredited courses, recognised qualifications, or an approved apprenticeship pathway).
• Completion of the CPPE Primary Care Pharmacy Education Pathway – mandatory.
• Carry yourself professionally and ethically at all times.
• Excellent written and verbal communication skills.
• Confident engaging with patients via email, phone, messaging, or video.
• Tech-savvy – comfortable using EMIS Web, SystmOne, and Microsoft Office.
• Follow SOPs and policies with care and consistency.

Nice to haves:

• Previous experience working for a digital healthcare provider.

About You:

• You bring humanity and kindness into every interaction.
• You are genuinely excited about transforming healthcare for people with long-term conditions.
• You stay composed and focused even when things get busy.
• You act with integrity, prioritising patient safety and quality of care.
• You thrive in a start‐up environment, adaptable, comfortable with rapid change, and excited by the challenge.

Culture & Perks:

• Wellbeing and support – generous annual leave, flexibility, autonomy, and a supportive team culture.
• Remote-first culture – focus on documentation, async comms, trust.
• Flexible holiday options — 32 days of annual leave plus 5 days' study leave.
• Financial & benefits – enhanced parental pay, equipment budgets, 5% employer-matched pension, wellbeing budget, mental health support, therapy sessions.

Disclosure and DBS checks will be requested if successful.