Senior Pharmacy Technician (Fully Remote) in London

About the Role: We are looking for an experienced Senior Pharmacy Technician to take on a pivotal role in delivering high-quality, remote care for patients with long-term conditions across the UK.

In this role, you will:

• Run your own virtual clinic and take ownership of patient care.
• Work hand-in-hand with Suvera's multidisciplinary clinical team to optimise treatment in a Primary Care setting.
• Be part of a fast-growing healthtech startup that is redefining how chronic conditions are managed through a unique blend of clinical expertise and innovative technology.

This is more than just a job - it is an opportunity to directly impact patient outcomes, drive innovation in healthcare delivery, and help shape a new model of care. At Suvera, things move fast. While this description highlights the core of the role, we value flexibility and curiosity – your responsibilities may grow and evolve as our service expands, giving you space to develop and make your mark and grow with a mission-driven, healthtech company.

Fully Remote & Flexible: This role can be part-time (minimum 32 hours/week) or full-time (40 hours/week), giving you the flexibility to fit your career around your life.

Competitive Salary & Benefits: We are offering a generous salary (dependent on experience and qualifications), in addition to up to 32 days of holiday + bank holidays and a comprehensive benefits package.

About Suvera: Suvera is on a mission to transform healthcare - helping people stay healthy, wherever they are. We partner with GP practices across the UK to deliver a virtual clinic that supports patients living with long-term conditions. Today, we are already trusted to care for over 100,000 patients, and we are just getting started.

With big ambitions and a global vision, we are building a new model of care that blends clinical expertise with innovative technology to make healthcare more accessible, proactive, and effective for everyone.

What you will be doing: The heart of this role is clinical care. You will use your expertise to support patients with long-term conditions, ensuring safe and effective treatment while helping them make sustainable improvements to their health.

Here is a high-level overview:

• Clinical care first – reviewing patient information and clinical letters, reconciling medicines, recording health data accurately in Suvera's Dashboard and partner GP Practice systems, and supporting patients with conditions such as NDH, hypertension, asthma, and hypercholesterolaemia.
• Risk & safety – interpreting and stratifying clinical risk data, accuracy checking prescriptions, monitoring treatment in line with SOPs and guidelines, and escalating complex cases promptly to the right clinician.
• Patient support – providing lifestyle advice (e.g. diet, exercise, smoking, alcohol), counselling patients on prescribed medicines (including adherence, managing side effects, and informed consent for medication changes), and ensuring patients understand their treatment.
• Collaboration – working closely with Suvera's multidisciplinary team and GP partners to deliver safe, joined-up, patient-centred care, and contributing to clinical governance, audits, and quality improvement.
• Growth & learning – engaging with training, mentoring where appropriate, and contributing to a culture of shared learning and continuous improvement.

We are looking for someone who must have:

• Currently working as a Pharmacy Technician within the NHS with 12+ months' experience in the role.
• Completed a two-year accredited pharmacy technician course (via GPhC-accredited courses, recognised qualifications, or an approved apprenticeship pathway).
• Completion of the CPPE Primary Care Pharmacy Education Pathway – this is a mandatory requirement and applications without it will not be considered.
• Acts professionally and ethically at all times.
• Excellent written and verbal communication skills.
• Confident engaging with patients via email, phone, messaging, or video.
• Tech-savvy – comfortable using EMIS Web, SystmOne, and Microsoft Office.
• Works with care and consistency, following SOPs and policies.

Nice to haves:

• Previous experience working for a digital healthcare provider.

About you: You bring humanity and kindness into every interaction, making people feel heard, respected, and supported. You are genuinely excited about transforming healthcare for people with long-term conditions and want your work to have real impact. You stay composed and focused, even when things get busy. Pressure does not rattle you, it sharpens your instincts. You know your limits and act with integrity, always prioritising patient safety and quality of care. And beyond all that – you thrive in a start-up environment. You are adaptable, comfortable with rapid change, and excited by the challenge (and opportunity!) of helping to build something new. You bring a scrappy, problem-solving mindset, rolling up your sleeves and shaping solutions that will scale as Suvera grows.

About our culture: Our diverse team shapes everything we do, helping us design healthcare that works for everyone. We put wellbeing first. That means generous annual leave, genuine flexibility, and real autonomy over your work. We keep hierarchy out of our culture – good ideas can come from anywhere, and if you have one, we want to hear it. Always. We are also remote-first by design. Our way of working does not rely on endless meetings. Instead, we lean on documentation, async comms, and trust – so you have the space to focus, think, and do your best work.

Perks Team – A diverse, collaborative environment with strong cross-functional leadership and a genuinely supportive team culture.

Finance – Enhanced parental pay, equipment and education budgets, plus 5% employer-matched pension contributions.

Wellbeing – Annual wellbeing budget, access to financial advice, mental health support, and therapy sessions.

Flexibility – up to 32 days of annual leave plus 5 days' study leave, the ability to work from anywhere in the UK, and protected no-meeting times so you can focus.

Join us to shape the future of healthcare while building your career in a fast-paced, impactful, and supportive environment.

Please note that a Disclosure will be requested in the event that you are successful and are offered a role with Suvera.