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- Tasks: Lead and supervise a team of medical administrators to ensure top-notch reception services.
- Company: Join a friendly, patient-centred Health Centre in a brand new facility.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in administration and strong leadership abilities are essential.
- Other info: Be part of a dynamic, multidisciplinary team dedicated to quality healthcare.
The predicted salary is between 36000 - 60000 £ per year.
To be responsible for the leadership and supervision of a team of medical administrators, ensuring all reception duties are performed effectively and to the required standard, meeting the objectives of the practice. Support the management team in the day-to-day management of the practice, promoting a safe and productive working environment with focus on patient care, quality, confidentiality, collaborative working, and carry out other duties as directed by the management team. The Reception Supervisor is responsible for supervising and supporting the reception team, ensuring they achieve their primary responsibilities.
We are a friendly, supportive, teaching, patient-centred and forward-thinking Health Centre committed to providing high-quality care to our diverse community.
We have a rapidly expanding multidisciplinary team to provide high-quality holistic care to our patients. We are based in a large brand new purpose-built building in Tower Hamlets (Suttons Wharf Health Centre) with approximately 19,000 patients. The team comprises 6 Partners, 6 Salaried GPs, 2 Nurses, 2 HCAs, as well as a number of other multidisciplinary roles and an extensive management and administrative team.
Responsibilities include:
- Leadership and supervision of the reception/administrative team
- Ensure reception duties are performed to required standards and aligned with practice objectives
- Support day-to-day management of the practice
- Promote a safe, productive working environment with focus on patient care, quality, confidentiality, and collaborative working
- Carry out other duties as directed by the management team
Reception Supervisor in City of Westminster employer: Suttons
Contact Detail:
Suttons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in City of Westminster
✨Tip Number 1
Get to know the practice! Research Suttons Wharf Health Centre and understand their values and objectives. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the team culture and what the management really values, which can give you an edge in your application.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to patient care and team management. Practising your responses will help you feel more confident and articulate during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Suttons Wharf Health Centre.
We think you need these skills to ace Reception Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience in leadership or supervision. We want to see how you've successfully managed teams and ensured high standards in your past roles.
Focus on Patient Care: Since this role is all about patient care, emphasise your commitment to providing quality service. Share examples of how you've prioritised patient needs and contributed to a positive healthcare environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Suttons
✨Know Your Stuff
Make sure you understand the role of a Reception Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, especially around leadership and patient care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved processes. Think about how you can demonstrate your ability to support and supervise a diverse team, as well as how you promote a positive working environment.
✨Emphasise Patient Care
Since this role is centred around patient care, be ready to discuss how you prioritise patient needs and ensure confidentiality. Share any relevant experiences that highlight your commitment to quality care and collaborative working within a healthcare setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and its objectives. This shows your enthusiasm for the role and helps you gauge if the practice aligns with your values, especially regarding teamwork and patient-centred care.
