Suttons Wharf Health Centre is seeking a motivated and proactive General Practice Assistant (Clinical & Administrative) to join our busy and supportive team. This is a varied and rewarding role combining hands‑on clinical support with administrative and care coordination responsibilities. The postholder will support clinicians in delivering high‑quality patient care while also playing a key role in proactive population health management, including recalls, searches, and patient pathway coordination. This role is ideal for someone looking to develop a career in primary care within a modern, forward‑thinking practice. The role consists of fixed hours of: Monday: 12‑8pm Tuesday: 12‑8pm Wednesday: 11am‑7pm/12‑8pm (alternating week to week) Thursday: 8am‑4pm Friday: 8am‑4pm Main duties of the job The role includes a balanced mix of clinical, administrative, and coordination duties, including: Clinical Duties
Clinical Duties
- Undertake basic clinical observations (BP, pulse, height, weight, BMI)
- Perform phlebotomy, including domiciliary visits where appropriate
- Carry out ECGs, urine testing, and other diagnostic procedures (following training)
- Support NHS Health Checks and new patient checks
- Assist with chronic disease monitoring (e.g. hypertension, diabetes)
- Act as a chaperone in line with practice policy
- Accurately record patient information in the clinical system
Administrative & Care Coordination Duties
- Process and code clinical correspondence
- Manage patient recalls and follow-ups (e.g. long‑term conditions, screening)
- Run clinical system searches to identify patients requiring review
- Support delivery of QOF, IIF and enhanced services
- Coordinate referrals, appointments, and test results
- Maintain accurate and up‑to‑date patient records
- Prepare and pre‑populate forms for GP review
- Support list management and population health initiatives
- The postholder will be expected to undertake the majority of duties normally associated with a Medical Administrator, together with other appropriate administrative responsibilities relevant to the role.
Team & Service Duties
- Work collaboratively within a multidisciplinary team
- Support community‑based work where required
- Participate in audits and quality improvement (QI) projects
- Attend team meetings and training sessions
Suttons Wharf Health Centre is a large, well‑established practice serving a population of approximately 19,000 patients, working within a Primary Care Network covering around 55,000 patients.
We have a strong multidisciplinary team including:
- GPs and Clinical Partners
- Nurses and Healthcare Assistants
- Pharmacists
- Care Coordinators
- Administrative and reception teams
We are committed to continuous improvement, staff development, and delivering high‑quality patient care.
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General Practice Assistant in City of Westminster employer: Suttons
At our Health Centre, we pride ourselves on being an excellent employer that values teamwork and patient care. With a supportive work culture, comprehensive training opportunities, and flexible shifts, we empower our staff to grow professionally while making a meaningful impact in the lives of our 19,000 patients. Join us in a dynamic environment where your contributions are recognised and appreciated.
