Patient Services Co-ordinator in Sutton

Patient Services Co-ordinator in Sutton

Sutton Full-Time 30000 - 40000 £ / year (est.) No home office possible
Sutton Primary Care Networks

At a Glance

  • Tasks: Coordinate patient care and support services across multiple GP practices.
  • Company: Community Interest Company focused on improving local healthcare.
  • Benefits: Gain valuable experience in a dynamic healthcare environment.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Strong communication skills and a team-oriented mindset.
  • Other info: Join a supportive team dedicated to community health and well-being.

The predicted salary is between 30000 - 40000 £ per year.

The Patient Services Co‑Ordinator will work closely with the Patient Services Project lead, SPOC Team Leader and Sutton GP Practice Managers and/or practice staff across all four PCNs as well as with other key stakeholders. The candidate will be comfortable working in a busy and changing environment. You will have a good eye for detail and a can‑do attitude with a strong focus on delivery and getting the job done.

The role requires a team‑oriented individual who is eager to develop their skills in delivering efficient patient services through coordinating patients' care via EMIS, NHS e‑Referrals system, telephone, email and other communication channels.

The Sutton Primary Care Networks is the collaborative vehicle for the four Sutton PCNs and the former Sutton GP Federation working together as a single entity. We are a Community Interest Company that aims to reinvest surpluses back into general practice and primary care for the benefit of our practices and the people who form the communities we serve.

Sutton has four PCNs whose boundaries are based on historical relationships and groupings of organisations. There are some similarities of residents' health and care needs unique to a particular PCN, and many more needs that are shared across all four PCNs. Our four PCNs represent all 21 GP surgeries around Sutton. Their collective footprints cover all of the London Borough of Sutton and its residents who can access and benefit from the services and improvements offered by Primary Care Networks.

Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with all general practices being required to be in a network by June 2019, and Clinical Commissioning Groups (CCGs) being required to commit recurrent funding to develop and maintain them. The networks will have expanded neighbourhood teams which will comprise a range of staff such as GPs, pharmacists, district nurses, community geriatricians, dementia workers and Allied Health Professionals such as physiotherapists and podiatrists/chiropodists, joined by social care and the voluntary sector.

Patient Services Co-ordinator in Sutton employer: Sutton Primary Care Networks

As a Patient Services Co-ordinator with Sutton Primary Care Networks, you will be part of a dynamic and supportive team dedicated to enhancing patient care across the London Borough of Sutton. Our work culture fosters collaboration and continuous professional development, ensuring that you have ample opportunities to grow your skills while making a meaningful impact in the community. With a focus on reinvesting surpluses back into primary care, we offer a rewarding environment where your contributions directly benefit local practices and the residents we serve.
Sutton Primary Care Networks

Contact Detail:

Sutton Primary Care Networks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Co-ordinator in Sutton

✨Tip Number 1

Network like a pro! Get in touch with people already working in patient services or related fields. Attend local healthcare events or join online forums to connect with potential colleagues and learn about opportunities that might not be advertised.

✨Tip Number 2

Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your attention to detail and can-do attitude. Share specific examples of how you've successfully coordinated projects or improved processes in previous roles.

✨Tip Number 3

Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the team or department to express your interest and ask any questions. This shows initiative and can help you stand out from the crowd.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles like Patient Services Co-ordinator. Plus, it gives us a chance to see your application first-hand and understand why you’d be a great fit for our team.

We think you need these skills to ace Patient Services Co-ordinator in Sutton

Attention to Detail
Communication Skills
Teamwork
Patient Care Coordination
EMIS System Proficiency
NHS e-Referrals System Knowledge
Adaptability
Problem-Solving Skills
Time Management
Customer Service Orientation
Organisational Skills
Ability to Work in a Busy Environment
Can-Do Attitude

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Services Co-ordinator role. Highlight your experience in patient services and any relevant skills that match the job description. We want to see how you can fit into our team!

Show Off Your Attention to Detail: Since this role requires a good eye for detail, be sure to proofread your application. Typos or errors can give the wrong impression. We appreciate candidates who take the time to present their best work!

Demonstrate Your Can-Do Attitude: In your application, share examples of how you've tackled challenges in busy environments. We love a proactive approach, so let us know how you get things done and support your team!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community-focused team!

How to prepare for a job interview at Sutton Primary Care Networks

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Patient Services Co-ordinator role. Familiarise yourself with the key responsibilities, such as coordinating patient care via EMIS and NHS e-Referrals. This will help you demonstrate your knowledge and enthusiasm for the position.

✨Showcase Your Team Spirit

Since this role requires a team-oriented individual, be prepared to discuss your previous experiences working in teams. Share specific examples of how you've collaborated with others to achieve common goals, especially in busy environments. This will highlight your ability to fit into their collaborative culture.

✨Demonstrate Your Attention to Detail

Given the importance of detail in this role, think of instances where your attention to detail made a difference. Whether it was catching an error or improving a process, share these stories to show that you can deliver efficient patient services effectively.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the Sutton Primary Care Networks and how they operate. This shows your genuine interest in the organisation and helps you assess if it's the right fit for you too.

Patient Services Co-ordinator in Sutton
Sutton Primary Care Networks
Location: Sutton

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