Patient Services Co-ordinator in Sutton Coldfield

Patient Services Co-ordinator in Sutton Coldfield

Sutton Coldfield Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
Sutton Primary Care Networks

At a Glance

  • Tasks: Coordinate patient care and support services in a dynamic healthcare environment.
  • Company: Join a Community Interest Company focused on improving local healthcare.
  • Benefits: Gain valuable experience, develop skills, and contribute to community health.
  • Why this job: Make a real difference in patients' lives while working with a supportive team.
  • Qualifications: Strong communication skills and a passion for patient care.
  • Other info: Opportunity for personal growth in a collaborative healthcare setting.

The predicted salary is between 30000 - 40000 ÂŁ per year.

The Patient Services Co‐Ordinator will work closely with the Patient Services Project lead, SPOC Team Leader and Sutton GP Practice Managers and/or practice staff across all four PCNs as well as with other key stakeholders. The candidate will be comfortable working in a busy and changing environment. You will have a good eye for detail and a can‐do attitude with a strong focus on delivery and getting the job done.

The role requires a team‐oriented individual who is eager to develop their skills in delivering efficient patient services through coordinating patients' care via EMIS, NHS e‐Referrals system, telephone, email and other communication channels.

The Sutton Primary Care Networks is the collaborative vehicle for the four Sutton PCNs and the former Sutton GP Federation working together as a single entity. We are a Community Interest Company that aims to reinvest surpluses back into general practice and primary care for the benefit of our practices and the people who form the communities we serve.

Sutton has four PCNs whose boundaries are based on historical relationships and groupings of organisations. There are some similarities of residents' health and care needs unique to a particular PCN, and many more needs that are shared across all four PCNs. Our four PCNs represent all 21 GP surgeries around Sutton. Their collective footprints cover all of the London Borough of Sutton and its residents who can access and benefit from the services and improvements offered by Primary Care Networks.

Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with all general practices being required to be in a network by June 2019, and Clinical Commissioning Groups (CCGs) being required to commit recurrent funding to develop and maintain them. The networks will have expanded neighbourhood teams which will comprise a range of staff such as GPs, pharmacists, district nurses, community geriatricians, dementia workers and Allied Health Professionals such as physiotherapists and podiatrists/chiropodists, joined by social care and the voluntary sector.

Patient Services Co-ordinator in Sutton Coldfield employer: Sutton Primary Care Networks

As a Patient Services Co-ordinator with Sutton Primary Care Networks, you will be part of a dynamic and supportive team dedicated to enhancing patient care across the London Borough of Sutton. Our work culture fosters collaboration and continuous professional development, ensuring that you have ample opportunities to grow your skills while making a meaningful impact in the community. With a focus on reinvesting surpluses back into general practice, we offer a rewarding environment where your contributions directly benefit local residents and their healthcare needs.
Sutton Primary Care Networks

Contact Detail:

Sutton Primary Care Networks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Co-ordinator in Sutton Coldfield

✨Tip Number 1

Network like a pro! Reach out to current employees at Sutton PCNs on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Patient Services Co-ordinator role.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of EMIS and NHS e-Referrals. We want you to show that you're not just a good fit, but that you’re ready to hit the ground running in this busy environment.

✨Tip Number 3

Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your strong focus on delivery and getting the job done.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Patient Services Co-ordinator in Sutton Coldfield

Attention to Detail
Communication Skills
Teamwork
Patient Care Coordination
EMIS System Proficiency
NHS e-Referrals System Knowledge
Adaptability
Problem-Solving Skills
Time Management
Customer Service Orientation
Organisational Skills
Ability to Work in a Busy Environment
Collaboration with Stakeholders

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Services Co-ordinator role. Highlight your experience in patient services and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!

Show Off Your Attention to Detail: Since this role requires a good eye for detail, be sure to proofread your application. Typos or errors can give the wrong impression. We’re looking for someone who takes pride in their work, so let that shine through in your writing!

Demonstrate Your Can-Do Attitude: In your application, share examples of how you've tackled challenges in busy environments. We love candidates who can show they have a proactive approach and a positive mindset. Let us know how you get things done!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our community!

How to prepare for a job interview at Sutton Primary Care Networks

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Patient Services Co-ordinator role. Familiarise yourself with the key responsibilities, such as coordinating patient care via EMIS and NHS e-Referrals. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Team Spirit

Since this role requires a team-oriented individual, be prepared to discuss your previous experiences working in teams. Share specific examples of how you've collaborated with others to achieve a common goal, especially in busy environments. This will demonstrate your ability to fit into their collaborative culture.

✨Highlight Your Attention to Detail

Given the importance of detail in patient services, think of instances where your attention to detail made a difference. Whether it was catching an error or improving a process, share these stories to illustrate your capability in maintaining high standards in patient care.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the Sutton Primary Care Networks and how they support their staff. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about their community-focused approach.

Patient Services Co-ordinator in Sutton Coldfield
Sutton Primary Care Networks
Location: Sutton Coldfield

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