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- Tasks: Coordinate patient care and support services through various communication channels.
- Company: Join a community-focused organisation dedicated to improving local healthcare.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community health initiatives.
- Other info: Opportunities for personal growth and career advancement in the healthcare sector.
- Why this job: Make a real difference in patients' lives while working in a dynamic team environment.
- Qualifications: Strong communication skills and a passion for patient care are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Patient Services Co-Ordinator will work closely with the Patient Services Project lead, SPOC Team Leader and Sutton GP Practice Managers and/or practice staff across all four PCNs as well as with other key stakeholders. The candidate will be comfortable working in a busy and changing environment. You will have a good eye for detail and a can-do attitude with a strong focus on delivery and getting the job done.
Main duties of the job:
- The role requires a team-oriented individual who is eager to develop their skills in delivering efficient patient services through coordinating patients' care via EMIS, NHS e-Referrals system, telephone, email and other communication channels.
About us:
The Sutton Primary Care Networks is the collaborative vehicle for the four Sutton PCNs and the former Sutton GP Federation working together as a single entity. We are a Community Interest Company that aims to reinvest surpluses back into general practice and primary care for the benefit of our practices and the people who form the communities we serve. Sutton has four PCNs whose boundaries are based on historical relationships and groupings of organisations. There are some similarities of residents' health and care needs unique to a particular PCN, and many more needs that are shared across all four PCNs. Our four PCNs represent all 21 GP surgeries around Sutton. Their collective footprints cover all of the London Borough of Sutton and its residents who can access and benefit from the services and improvements offered by Primary Care Networks.
Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with all general practices being required to be in a network by June 2019, and Clinical Commissioning Groups (CCGs) being required to commit recurrent funding to develop and maintain them. The networks will have expanded neighbourhood teams which will comprise a range of staff such as GPs, pharmacists, district nurses, community geriatricians, dementia workers and Allied Health Professionals such as physiotherapists and podiatrists/chiropodists, joined by social care and the voluntary sector.
Job responsibilities:
Duties and Responsibilities: To take part in delivery of Call
Patient Services Co-ordinator employer: Sutton Primary Care Networks
Contact Detail:
Sutton Primary Care Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Co-ordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join online forums, or even reach out to current employees at Sutton PCNs on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've coordinated patient care or worked in busy environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process to start. Reach out to the hiring manager or team leader directly to express your interest. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Keep it real! During interviews, be honest about your experiences and what you can bring to the table. Show your enthusiasm for working with the Sutton Primary Care Networks and how you can contribute to their mission. Authenticity is key!
We think you need these skills to ace Patient Services Co-ordinator
Some tips for your application 🫡
Show Your Team Spirit: We want to see that you're a team player! Highlight any experiences where you've worked closely with others, especially in busy environments. It’s all about collaboration here, so let us know how you can contribute to our team!
Attention to Detail is Key: In your application, make sure to showcase your eye for detail. Whether it’s through examples of past work or specific skills, we love candidates who can demonstrate their ability to manage information accurately and efficiently.
Emphasise Your Can-Do Attitude: We’re looking for someone with a positive mindset! Share instances where you’ve tackled challenges head-on or gone the extra mile to get the job done. A strong focus on delivery will definitely catch our attention.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sutton Primary Care Networks
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Patient Services Co-ordinator role. Familiarise yourself with the key responsibilities and how they relate to patient care. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
Since the role involves coordinating care through various channels like EMIS and NHS e-Referrals, be prepared to discuss your experience with these systems or similar ones. Highlight any examples where you've effectively communicated with patients or team members to ensure smooth service delivery.
✨Emphasise Your Team Spirit
The job requires a team-oriented individual, so come ready to share examples of how you've successfully worked in a team environment. Discuss any challenges you've faced and how you collaborated with others to overcome them, showcasing your can-do attitude.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a busy environment. Think of scenarios where you had to manage multiple tasks or adapt to changes quickly. Prepare to explain how you prioritised tasks and ensured patient needs were met efficiently.