Sutton Housing Partnership seeks a Customer Resolution and Insight Manager to lead our approach to complaints and resident insight. You will sit with executive leadership to ensure fair, learning-driven outcomes, and act as the main liaison with the Housing Ombudsman.
The role emphasizes collaboration across teams and external partners to deliver consistent, high-quality services. You will champion a culture of feedback, turning insights into practical improvements while aligning with our
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Customer Insight & Resolution Leader (Hybrid) in City of London employer: Sutton Housing Partnership
As a local housing authority, we pride ourselves on being an excellent employer that values the well-being and professional growth of our employees. With a supportive work culture that promotes collaboration and innovation, we offer flexible hybrid working options and opportunities for career advancement in the vital field of health and safety. Join us to make a meaningful impact in your community while enjoying a rewarding and fulfilling work environment.
Contact Details:
Sutton Housing Partnership Recruitment Team
