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- Tasks: Clean guest bedrooms and public areas to a high standard, ensuring exceptional service.
- Company: Castle Hotel Windsor, a landmark hotel with a rich history and warm hospitality.
- Benefits: Free hotel breaks, wellness perks, enhanced leave, and extensive training opportunities.
- Other info: Exciting growth opportunities in a family-owned business committed to excellence.
- Why this job: Join a supportive team and make guests feel at home in a beautiful setting.
- Qualifications: Housekeeping experience is a plus; a caring personality and attention to detail are essential.
The predicted salary is between 12 - 12 £ per hour.
The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting. Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world. With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.
As part of Sir Richard Sutton Ltd, a family-owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.
About The Role
Working at the heart of our business, you will be cleaning our guest bedrooms and public areas to a high standard ready for the guest's arrival. Previous housekeeping experience would be an asset. You must have a warm and caring personality, be able to work with the team to deliver exceptional guest service and support the Head Housekeeper. You will have the ability to anticipate and focus attention on guest needs, being professional and welcoming. Excellent organisational skills, an eye for detail and time management are a must.
Our Benefits
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Loyalty awards, annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Wisdom Wellbeing - A confidential service offering therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.
Room Attendant in Windsor employer: Sutton Hotel Collection
Contact Detail:
Sutton Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Windsor
✨Tip Number 1
Get to know the Castle Hotel and its vibe! Research the hotel’s history, values, and recent changes. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their exciting new chapter.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about delivering exceptional guest service, think of scenarios where you can showcase your warm personality and attention to detail. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the application process and what it’s really like to work at the Castle Hotel. They might even give you a heads-up on what the hiring team is looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter. Don’t miss out!
We think you need these skills to ace Room Attendant in Windsor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and caring personality shine through. We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at Castle Hotel.
Highlight Relevant Experience: If you’ve got previous housekeeping experience, make sure to mention it! Even if it’s not extensive, any relevant skills or experiences can help us see how you’d fit into our team and contribute to delivering exceptional guest service.
Be Detail-Oriented: We love a keen eye for detail! In your application, showcase your organisational skills and attention to detail. This is super important for a Room Attendant role, so give us examples of how you’ve demonstrated these skills in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Castle Hotel. Plus, it’s super easy!
How to prepare for a job interview at Sutton Hotel Collection
✨Know the Hotel Inside Out
Before your interview, take some time to research the Castle Hotel and its unique offerings. Familiarise yourself with its history, location, and recent developments. This will not only show your genuine interest but also help you connect your skills to their values.
✨Showcase Your Hospitality Skills
As a Room Attendant, your role is all about creating a welcoming environment. Be ready to share examples of how you've provided excellent service in previous roles. Highlight your attention to detail and ability to anticipate guest needs, as these are key traits they’re looking for.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the role is hands-on, showing that you respect the occasion can set a positive tone. It reflects your understanding of the hospitality industry’s standards.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.