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- Tasks: Manage reservations and enhance guest experiences while driving revenue.
- Company: Leading hotel group in Windsor with a supportive team culture.
- Benefits: Professional development opportunities and a focus on well-being.
- Why this job: Join a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Experience in hotel reservations and exceptional telephone sales skills.
- Other info: Fully onsite role with a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading hotel group in Windsor is seeking a Central Reservations Team Member to enhance guest experiences while driving revenue across multiple properties. The ideal candidate has experience in hotel reservations, exceptional telephone sales skills, and is committed to delivering high-quality customer service.
Responsibilities include:
- Managing enquiries
- Handling reservations
- Collaborating with various teams to ensure seamless operations
This role is fully onsite with a supportive team environment focusing on professional development and well-being.
Reservations & Revenue Coordinator in Windsor employer: Sutton Hotel Collection
Contact Detail:
Sutton Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Revenue Coordinator in Windsor
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those working in reservations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Practice your telephone sales skills! Since this role requires exceptional phone communication, try role-playing with a friend or family member. Get comfortable with handling enquiries and reservations smoothly.
✨Tip Number 3
Show off your customer service chops! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to high-quality service.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can give you a better chance of standing out. Plus, it shows you're keen on joining our supportive team!
We think you need these skills to ace Reservations & Revenue Coordinator in Windsor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in hotel reservations. We want to see how your skills can enhance guest experiences and drive revenue, so don’t hold back!
Nail the Customer Service Angle: Since this role is all about delivering high-quality customer service, share examples of how you've gone above and beyond for customers in the past. We love a good story that showcases your commitment!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team.
How to prepare for a job interview at Sutton Hotel Collection
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of hotel reservations and revenue management. Familiarise yourself with common systems used in the industry and be ready to discuss how you've successfully handled reservations in the past.
✨Show Off Your Sales Skills
Since exceptional telephone sales skills are a must for this role, prepare to demonstrate your ability to upsell and handle objections. Think of examples where you've successfully converted enquiries into bookings and be ready to role-play a sales scenario during the interview.
✨Customer Service is Key
Highlight your commitment to delivering high-quality customer service. Prepare specific examples of how you've gone above and beyond for guests in previous roles. This will show that you understand the importance of guest experience in driving revenue.
✨Team Player Vibes
This role involves collaborating with various teams, so be prepared to discuss your teamwork experiences. Share examples of how you've worked effectively with others to ensure seamless operations, and express your enthusiasm for being part of a supportive team environment.