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- Tasks: Deliver outstanding customer service and create a warm welcome for guests.
- Company: Historic hotel group in Windsor with a focus on luxury experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be the face of luxury hospitality and make guests feel special every day.
- Qualifications: Experience in hotel reception and excellent communication skills.
- Other info: Join a passionate team dedicated to creating unforgettable guest experiences.
The predicted salary is between 24000 - 36000 £ per year.
A historic hotel group in Windsor is seeking a Front Office team member to provide exceptional customer service and warmly welcome guests. Candidates with experience in hotel reception, particularly in luxury settings, are encouraged to apply.
Strong communication skills and the ability to work under pressure are essential. This role is pivotal in creating a welcoming atmosphere for all guests, ensuring they feel valued during their stay. Immaculate presentation is also required.
Luxury Front Desk Agent — Guest Experience Champion in Windsor employer: Sutton Hotel Collection
Contact Detail:
Sutton Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Desk Agent — Guest Experience Champion in Windsor
✨Tip Number 1
First things first, let’s nail that first impression! When you walk into the interview, make sure you’re dressed to impress. A polished look shows you care about the role and the luxury experience you’ll be providing to guests.
✨Tip Number 2
Brush up on your communication skills! Practice answering common interview questions with a friend or in front of a mirror. Remember, as a Luxury Front Desk Agent, you’ll need to convey warmth and professionalism, so let your personality shine through!
✨Tip Number 3
Showcase your experience! Be ready to share specific examples from your past roles where you’ve gone above and beyond for guests. This will highlight your ability to create that welcoming atmosphere we all want to achieve.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Luxury Front Desk Agent — Guest Experience Champion in Windsor
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience in hotel reception, especially in luxury settings. We want to see how you've created memorable experiences for guests in the past!
Communicate Clearly: Strong communication skills are a must for this role. Use your application to demonstrate your ability to convey information clearly and effectively. Think about how you can showcase your knack for making guests feel welcome through your words.
Keep It Immaculate: Just like the presentation we expect at our hotel, your application should be polished and professional. Double-check for any typos or errors, and make sure it looks neat and tidy. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Sutton Hotel Collection
✨Know Your Luxury Service Standards
Before the interview, brush up on the specific standards of luxury customer service. Research what makes a guest's experience exceptional in high-end hotels. This will help you articulate how your past experiences align with their expectations.
✨Showcase Your Communication Skills
During the interview, be sure to demonstrate your strong communication skills. Practice answering questions clearly and confidently, and don’t forget to engage with your interviewer. A warm smile and eye contact can go a long way in showing that you’re personable and approachable.
✨Prepare for Pressure Scenarios
Since the role requires working under pressure, think of examples from your past where you successfully managed stressful situations. Be ready to discuss how you handled difficult guests or busy periods, showcasing your problem-solving abilities and calm demeanour.
✨Dress to Impress
Immaculate presentation is key for this role, so make sure you dress appropriately for the interview. Opt for smart, professional attire that reflects the luxury environment of the hotel. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself to guests.
