At a Glance
- Tasks: Lead the front-of-house team to deliver exceptional hospitality and train staff.
- Company: Castle Hotel Windsor, a landmark hotel with a rich history.
- Benefits: Free hotel breaks, wellness perks, and extensive training opportunities.
- Other info: Enjoy a dynamic work environment with great career growth potential.
- Why this job: Join an exciting chapter in a newly refurbished hotel and make a real impact.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 32450 £ per year.
Head Waiter – Castle Hotel, Windsor - £27,500 plus TRONC and superb benefits.
Start date July 2026.
The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting.
Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world.
With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.
About the Role
As our Head Waiter you will lead the front-of-house team to deliver exceptional, high-quality hospitality, acting as a bridge between the restaurant manager, kitchen, and service staff.
You will supervise, assist and develop waiters on their stations, ensuring correct procedures and standards are maintained at all times.
Key responsibilities include training staff, managing service flow, resolving customer complaints, ensuring food safety compliance, and overseeing station setups to maximize guest satisfaction.
Benefits
- Free and discounted hotel breaks – From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
- Heka benefits platform – you have access to Heka from day one and it is pre‑loaded with a balance of £150 to use against a wide range of wellness‑focused products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Loyalty awards, annual social and celebration events.
- Learning and Development – an extensive range of training opportunities are available to facilitate your personal development.
- Wisdom Wellbeing – a confidential service offering C therapy, up‑to‑date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses – we encourage your learning and development and would like to contribute to courses you would like us to explore.
- Basic benefits: free nutritious and tasty meals on duty, complimentary on‑site parking (where available), and bespoke uniforms where appropriate.
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