At a Glance
- Tasks: Support bartenders by keeping the bar stocked and tidy while delivering excellent customer service.
- Company: Castle Hotel, a historic landmark with a warm, family-owned atmosphere.
- Benefits: Competitive pay, free hotel breaks, wellness perks, and extensive training opportunities.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
- Why this job: Join a dynamic team in a vibrant environment and grow your hospitality skills.
- Qualifications: Customer service experience is essential; bar experience is a plus.
Barback – Castle Hotel, Windsor
£12.81 per hour plus TRONC and superb benefits. Full time and part time roles.
Start date July 2026.
The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting. Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world.
With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.
As part of Sir Richard Sutton Ltd, a family-owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.
About The Role
Join the opening team at Pennington’s, a brand-new British Brasserie opening soon within the historic Castle Hotel. As a barback, you are our bartenders' support. You will ensure that the bartender has everything they need during service to keep everything running smoothly: clean glasses, enough garnishes, liquor, beer and spirits, ice cubes, etc.
Our barbacks clear tables and deliver food and drinks to tables, keeping our bar areas clear and tidy at all times as well as supporting the bar-tenders in every situation possible. Customer Service experience is essential, with previous bar or restaurant experience an advantage. You must be available to work Friday, Saturday and Sunday.
As a Barback You'll Need
- Organisational skills: Keeps the bar stocked, clean, and well-arranged throughout a shift.
- Time management: Prioritises multiple tasks during busy periods.
- Attention to detail: Notices when supplies are running low and maintains cleanliness and presentation.
- Communication: Works closely with bartenders, servers, and managers to ensure efficient service.
- Teamwork: Supports colleagues and contributes to a positive working environment.
- Customer service: Interacts professionally and courteously with guests when needed.
- Multitasking: Handles stocking, collecting glassware, preparing garnishes, and cleaning simultaneously.
- Problem-solving: Responds quickly to unexpected shortages or busy service periods.
- Basic bar knowledge: Understands common drinks, glassware, spirits, beers, wines, and bar equipment.
What We’re Looking For
- You’re a natural people person with a positive, can-do attitude.
- Previous experience behind a busy bar, in an independent restaurant, brasserie, or hospitality venue is a big plus — but great energy and work ethic matter just as much.
- You stay calm under pressure and enjoy working in a fast-paced environment.
- Passionate about cocktails, wine, spirits, and delivering great hospitality.
- Comfortable working a mix of shifts, including evenings and weekends.
- Long term commitment.
Our People
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
Our Benefits
- Free and discounted hotel breaks – From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre‑loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Loyalty awards, annual social and celebration events.
- Learning and Development – An extensive range of training opportunities are available to facilitate your personal development.
- Wisdom Wellbeing – A confidential service offering C therapy, up‑to‑date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses – We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on‑site parking (where available), and bespoke uniforms where appropriate.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.
Barback in Windsor employer: Sutton Hotel Collection
Sutton Hotel Collection is an exceptional employer, offering a vibrant work culture where creativity and culinary excellence thrive. With significant investment in the Castle Hotel in Windsor, employees benefit from state-of-the-art facilities and opportunities for professional growth, all while being part of a supportive team that values mentorship and collaboration. Join us to be part of a dynamic kitchen environment that not only rewards hard work but also fosters personal development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Barback in Windsor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sutton Hotel Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sutton Hotel Collection
Don't be shy about reaching out to Sutton Hotel Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barback in Windsor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sutton Hotel Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sutton Hotel Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
