At a Glance
- Tasks: Clean and service guest rooms to ensure a luxurious experience.
- Company: The Athenaeum, a family-owned luxury hotel in the heart of London.
- Benefits: Free hotel breaks, wellness perks, and extensive training opportunities.
- Other info: Enjoy a vibrant work environment with great career growth potential.
- Why this job: Join a supportive team and create memorable experiences for guests.
- Qualifications: Attention to detail and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
The Athenaeum is an independent, family‑owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city. With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full‑service haven where our people deliver genuine care, surprise and delight every day. As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family‑owned business where individuality is valued and our teams feel supported, trusted and proud of the experience they create together.
The role
- Clean and service guest rooms to brand and company standards
- Replenish amenities, linens, and supplies
- Report maintenance issues and lost property promptly
- Ensure all areas meet cleanliness, hygiene, and safety standards
- Work efficiently to meet daily room targets without compromising quality
- Support team members and contribute to a positive working environment
Our Benefits
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre‑loaded with a balance of £150 to use against a wide range of wellness‑focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in‑house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up‑to‑date information, support and advice on a broad range of subjects.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on‑site parking (where available), and bespoke uniforms for uniformed positions.
Room Attendant employer: Sutton Hotel Collection
The Athenaeum is an exceptional employer, offering a warm and supportive work environment where individuality is celebrated. Located in the heart of London, employees enjoy unique benefits such as free hotel breaks, wellness initiatives, and extensive training opportunities, all while being part of a family-owned business that values genuine care and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Research The Athenaeum and its values. When you walk in for your interview, show that you understand their commitment to genuine care and luxury. This will help you stand out as someone who truly fits into their culture.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of a Room Attendant. We want to hear about times you've gone above and beyond to create a positive experience for guests!
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury setting. Wear something smart and professional that reflects the hotel's style. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you unique and how you connect with our warm, authentic approach to luxury.
Tailor Your Application:Make sure to tailor your application specifically for the Room Attendant role. Highlight your experience in cleaning and servicing guest rooms, and mention any relevant skills that align with our brand and company standards.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your thoughts clearly without unnecessary fluff. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our family at The Athenaeum. We can’t wait to hear from you!
How to prepare for a job interview at Sutton Hotel Collection
✨Know the Hotel Inside Out
Before your interview, take some time to research The Athenaeum. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos of delivering genuine care and a welcoming atmosphere.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, be prepared to discuss specific examples from your past experiences where you demonstrated this skill. Whether it’s about maintaining cleanliness or ensuring guest satisfaction, highlight how your meticulous nature contributes to a positive environment.
✨Emphasise Teamwork
The Athenaeum values a supportive team environment. Be ready to share stories that illustrate your ability to work well with others. Discuss how you’ve contributed to a positive working atmosphere in previous roles, as this will resonate with their focus on teamwork and collaboration.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For instance, you could ask about opportunities for personal development or how the hotel supports its staff in achieving daily targets without compromising quality.
