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- Tasks: Lead the restaurant team, ensuring top-notch service and a vibrant atmosphere.
- Company: Castle Hotel, a historic landmark with a family-owned ethos.
- Benefits: Competitive salary, free hotel breaks, wellness perks, and discounts for friends and family.
- Other info: Exciting growth opportunities in a supportive and creative environment.
- Why this job: Join a dynamic team and shape memorable dining experiences in a stunning location.
- Qualifications: Experience in hospitality management and a passion for excellent service.
The predicted salary is between 30000 - 30000 £ per year.
The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting. Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world. With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.
As part of Sir Richard Sutton Ltd, a family-owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.
As restaurant Floor Manager you are responsible for the day to day running of the restaurant. Working alongside and with the General Manager and Assistant General Manager you will direct the restaurant service, creating and setting service standards for the restaurant and for the Front of House team. You will head up a restaurant culture that is inclusive, collaborative, endorses creativity and provides continual feedback to other staff.
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
Our Benefits:
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles.
Restaurant Floor Manager employer: Sutton Hotel Collection
Contact Detail:
Sutton Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Floor Manager
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit the Castle Hotel and get a feel for the vibe. A friendly face can make a lasting impression, and it shows you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for the interview like it’s your big night out! Research the hotel’s history and values, and think about how your experience aligns with their vision. Confidence is key, so practice your pitch!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Restaurant Floor Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being a Floor Manager at the Castle Hotel and how you can contribute to our warm, confident hospitality.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in restaurant management and any skills that align with our values of inclusivity and collaboration. We love seeing how your background fits with our vision!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of your past experiences and how they relate to the responsibilities of the Floor Manager role. We appreciate a personal touch!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our family at the Castle Hotel.
How to prepare for a job interview at Sutton Hotel Collection
✨Know the Venue Inside Out
Before your interview, take some time to research the Castle Hotel and its restaurant. Familiarise yourself with their menu, service style, and any recent news or changes. This shows genuine interest and helps you tailor your answers to fit their culture.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration, inclusivity, and creativity. Use specific situations where you provided feedback or improved service standards.
✨Emphasise Customer Experience
The Castle Hotel prides itself on warm hospitality. Be ready to discuss how you would enhance the guest experience. Think about ways to create memorable moments for guests and how you can instil that ethos in your team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the hotel. Ask about their vision for the new restaurant concept or how they support staff development. This demonstrates your commitment to being part of their family.