At a Glance
- Tasks: Engage with people, support recruitment, and enhance employee experiences in a luxury hotel.
- Company: The Athenaeum, a family-owned luxury hotel in Mayfair, London.
- Benefits: Free hotel breaks, wellness perks, enhanced leave, and extensive training opportunities.
- Other info: Dynamic role with hands-on involvement and excellent career growth potential.
- Why this job: Join a close-knit team and make a real impact on guest experiences.
- Qualifications: Experience in HR within hospitality and a positive, people-focused attitude.
The predicted salary is between 30000 - 40000 £ per year.
The Athenaeum is an independent, family-owned luxury hotel and residences, offering a refreshingly natural approach to five-star hospitality. Privately owned and proudly individual, the hotel delivers an experience that feels personal, warm and authentic, where genuine care takes precedence over formality.
Hospitality at The Athenaeum is defined by a warm welcome and a can’t-do-enough-for-you attitude. Our teams take pride in delivering moments of surprise and delight, creating stays that feel thoughtful, generous and genuinely memorable. This is luxury that feels human, confident, intuitive and unforced.
At the heart of the hotel are our people. With an Original Local spirit and a subtle members’ club feel, The Athenaeum fosters a close-knit, welcoming culture where colleagues are known, individuality is celebrated and pride is taken in creating exceptional experiences together.
As part of Sir Richard Sutton Ltd, a family-owned hospitality business, The Athenaeum offers the opportunity to grow within an organisation that values independence, craftsmanship and people, while shaping the future of one of London’s most distinctive luxury hotels.
Our Benefits
- Free and discounted hotel breaks – From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Annual social and celebration events.
- Learning and Development – An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing – A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.
Our Opportunity
At the Athenaeum we put our talent square and centre of all that we do – our people are our biggest asset after all! The purpose and contribution of our People Co-ordinator will, therefore, be critical to the success of our team and ultimately the service we deliver to our treasured guests. You will be expected to get out amongst the action and so this role is particularly hands on. If you prefer to be stuck in the office, this position is not for you. It may sound obvious, but you must be a people person, highly emotionally intelligent, with a genuine interest in others.
Experience and qualifications definitely make a difference but this is a role where getting stuck in is the priority – no two days look the same – supporting the People Manager and wider team with all things “People”.
Role Overview
- Engagement and retention
- Supporting with recruitment and onboarding
- Yes, there’s definitely some admin involved!
- Supporting with employee relations issues
Requirements
- A positive can-do attitude.
- An excellent level of computer literacy.
- Experience of working within an HR team within the hospitality industry.
- Excellent attention to detail and accuracy.
- Is respectful. Values others people’s views and opinions.
- Is open and honest when expressing opinion and thoughts.
- Is trustworthy. Follows through on requests asked and commitments made.
- Shows understanding. Is genuine, shows real empathy, cares for others.
- Is forward-thinking and shows ambition. Actively embraces change.
- Is creative. Shares ideas. Problem solves effectively.
Compensation
Competitive salary.
People Coordinator – Luxury Hotel (On-Site) employer: Sutton Hotel Collection
The Athenaeum is an exceptional employer, offering a unique blend of luxury hospitality and a warm, family-oriented work culture in the heart of Mayfair. With a strong emphasis on personal development, employees benefit from extensive training opportunities, generous leave policies, and wellness initiatives, all while enjoying the perks of discounted stays and a supportive team environment. This is a place where individuality is celebrated, and every team member plays a vital role in creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land People Coordinator – Luxury Hotel (On-Site)
✨Tip Number 1
Get to know the hotel culture! Before your interview, spend some time researching The Athenaeum and its unique approach to hospitality. This will help you connect with the team and show that you're genuinely interested in being part of their close-knit community.
✨Tip Number 2
Be a people person! During your interactions, whether it's an interview or networking event, let your personality shine through. Share stories that highlight your emotional intelligence and genuine care for others—this is key in a role focused on engagement and retention.
✨Tip Number 3
Show your can-do attitude! When discussing your experiences, emphasise your willingness to get stuck in and tackle challenges head-on. The Athenaeum values a proactive approach, so make sure to convey your enthusiasm for jumping into hands-on tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining The Athenaeum family. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace People Coordinator – Luxury Hotel (On-Site)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love a warm and authentic approach, so don’t be afraid to show us who you are and why you’re passionate about hospitality.
Tailor Your Application:Make sure to tailor your application to the People Coordinator role. Highlight your experience in HR within the hospitality industry and how it aligns with our values of genuine care and teamwork.
Be Detail-Oriented:Attention to detail is key! Double-check your application for any typos or errors. A polished application shows us that you value quality and take pride in your work, just like we do at The Athenaeum.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Athenaeum!
How to prepare for a job interview at Sutton Hotel Collection
✨Know the Company Culture
Before your interview, take some time to research The Athenaeum's unique approach to hospitality. Understand their emphasis on genuine care and a warm welcome. This will help you align your answers with their values and demonstrate that you're a great fit for their close-knit culture.
✨Showcase Your People Skills
As a People Coordinator, being a people person is crucial. Prepare examples from your past experiences where you've successfully engaged with others, resolved conflicts, or contributed to team dynamics. Highlight your emotional intelligence and genuine interest in helping others.
✨Be Ready for Hands-On Scenarios
Since this role is very hands-on, think of situations where you've had to jump into action. Be prepared to discuss how you handle unexpected challenges and support your team in a dynamic environment. This will show that you can thrive in the fast-paced world of luxury hospitality.
✨Emphasise Your Adaptability
The Athenaeum values forward-thinking and creativity. Share instances where you've embraced change or come up with innovative solutions in your previous roles. This will demonstrate your ability to adapt and contribute positively to their evolving needs.
