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- Tasks: Join our weekend team as a Food and Beverage Team Member, serving guests with a smile.
- Company: The Castle Hotel Windsor is a historic hotel group committed to exceptional service and community care.
- Benefits: Enjoy free hotel breaks, leisure passes, enhanced parental leave, and extensive training opportunities.
- Why this job: Be part of a supportive team that values your individuality and fosters personal growth.
- Qualifications: No experience needed; just bring your enthusiasm and positive attitude!
- Other info: Flexible weekend shifts available, including breakfast and outdoor dining options.
The Castle Hotel Windsor is situated amongst some of the most historic examples of architecture in the United Kingdom. The hotel itself dates back to 1528 and sits opposite the magnificent Windsor Guildhall, with royal attractions such as Windsor Castle and St. George's Chapel both within easy reach for guests who are eager to immerse themselves in all that Windsor has to offer.
About Sutton Hotel Collection: The Sutton Hotel Collection is a privately-owned group of historic hotels, each situated in outstanding locations. Our brand is still young, but our vision has always been clear; to create a brand that places its people at the heart of the business, plays an active role in local community, genuinely cares about its guests, and consistently delivers an effortless yet authentic and superior level of service. Owned by the Sutton family, who are passionate about being an employer of choice, we are committed to developing one of the leading upper four-star hotel brands in the UK. As we continue this exciting journey, we invite you to be part of our next chapter. Being a family-owned group, by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best-in-class benefits for our team.
Our Benefits: We want to share the Sutton Hotel Collection's values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us:
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, uniform, regular on and off-site social events and celebrations and cycle scheme.
Our Opportunity: We are seeking Waiters, Waitresses and Food Runners with great personalities and a passion for customer service to join our weekend team! While experience in a similar environment is a plus, what truly matters is your enthusiasm, positive attitude, and ability to connect with our guests. If you bring energy and a smile, we'll provide the training and development! We have flexible weekend shifts available including breakfast shifts, and shifts in our ever popular outdoor Garden Restaurant.
Our People: At the Sutton Hotel Collection, we believe that work should be a place where everyone feels valued, supported, and truly belongs. We recognise the responsibility we have in shaping our employees' experience. Our vision is to create an environment where every team member feels cared for, trusted, and empowered to be themselves. We are committed to fostering an inclusive culture where everyone can thrive, contribute, and feel a true sense of belonging. We welcome applicants from all backgrounds and strive to make our recruitment process as accessible as possible, including making adjustments for those who need additional support. If you would like us to make any reasonable adjustments during the application process, please let us know by contacting Maxine Pierrepont at hr@castehotelwindsor.com or by calling 01753 851577. Join us in building a more inclusive future together.
Our Ethos: At Sutton Hotel Collection, we recognise our responsibility to the planet and have committed to reducing our impact on it. Our dedicated team are actively working towards ESG initiatives and we hope that you can be part of our long-term sustainability journey.
Food and Beverage Team Member - Weekends employer: Sutton Hotel Collection
Contact Detail:
Sutton Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member - Weekends
✨Tip Number 1
Familiarise yourself with the Sutton Hotel Collection's values and ethos. Understanding their commitment to community, inclusivity, and sustainability will help you align your conversation during interviews and show that you're a good fit for their team.
✨Tip Number 2
Highlight your customer service skills in any interactions you have with the team. Whether it's through networking or during the interview process, demonstrating your passion for providing excellent service will set you apart from other candidates.
✨Tip Number 3
Visit The Castle Hotel Windsor if possible, and take note of the atmosphere and service style. This will not only give you insights into the role but also provide you with specific examples to discuss during your application process.
✨Tip Number 4
Engage with the hotel’s social media platforms. Commenting on posts or sharing your experiences can help you get noticed by the hiring team and demonstrate your enthusiasm for the brand and its offerings.
We think you need these skills to ace Food and Beverage Team Member - Weekends
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food and Beverage Team Member. Familiarise yourself with the hotel’s ethos and values to align your application with their expectations.
Tailor Your CV: Highlight any relevant experience in customer service or hospitality. Emphasise your enthusiasm and positive attitude, as these are key traits the Sutton Hotel Collection is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for customer service. Mention why you want to work at the Sutton Hotel Collection specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sutton Hotel Collection
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share any relevant experiences where you went above and beyond to ensure a guest's satisfaction, as this aligns with the hotel's values.
✨Demonstrate Team Spirit
The Sutton Hotel Collection values teamwork. Be prepared to discuss how you work well in a team environment. Share examples of how you've collaborated with others to achieve a common goal, especially in a busy setting.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing high-pressure moments during service. Think of examples from past experiences that showcase your problem-solving skills.
✨Research the Hotel and Its Values
Familiarise yourself with The Castle Hotel Windsor and the Sutton Hotel Collection's ethos. Understanding their commitment to community and employee development will help you articulate why you're a good fit for their team.
