At a Glance
- Tasks: Lead the team at Emberwood restaurant, ensuring exceptional service and a vibrant atmosphere.
- Company: Join the Sutton Hotel Collection, a family-owned gem steeped in Bath's rich Georgian heritage.
- Benefits: Enjoy free hotel breaks, leisure passes, and enhanced parental leave among other perks.
- Other info: Work five days a week with opportunities for training and personal development.
- Why this job: Be part of a transformative project in Bath's food scene with a supportive and inclusive culture.
- Qualifications: Management experience in hospitality is essential; passion for service is a must!
The predicted salary is between 24000 - 36000 £ per year.
EMBERWOOD FLOOR MANAGER
SALARY: £30,960 + Tronc (Approx 3-4k per annum)
FULL TIME (5 DAYS OUT OF 7) – EVENINGS AND WEEKENDS
Who Are We?
Emberwood is a destination restaurant at the heart of Francis Hotel Bath, rooted in Bath and inspired by its people. We welcome both hotel guests and locals alike, creating warm, thoughtful experiences shaped by genuine care and pride in the everyday.
EMBERWOOD FLOOR MANAGER
SALARY: £30,960 + Tronc (Approx 3-4k per annum)
FULL TIME (5 DAYS OUT OF 7) – EVENINGS AND WEEKENDS
Who Are We?
Emberwood is a destination restaurant at the heart of Francis Hotel Bath, rooted in Bath and inspired by its people. We welcome both hotel guests and locals alike, creating warm, thoughtful experiences shaped by genuine care and pride in the everyday.
Great hospitality at Emberwood is built on meaningful connections between our teams, our guests and the trusted partners and suppliers we work with. From every plate to every interaction, attention to detail and collaboration sit at the heart of what we do.
Since opening, Emberwood has attracted attention from leading voices in food and hospitality, including listing in the Michelin Guide 2025 and coverage from critics such as William Sitwell and Tom Parker Bowles.
As part of Sir Richard Sutton Ltd, a family-owned hospitality business, Emberwood offers the opportunity to grow within a supportive environment where people feel trusted, valued and proud to be part of building something that lasts.
Our Benefits
Here are just some of the benefits you can enjoy when you join us:
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.
Who Are We Looking For?
The Floor Manager will ensure that all food services are well driven, and the team are best prepared to dial into the guests needs. They will be extremely passionate about food and beverage and dedicated to ensuring slick and professional services.
They will be proficient with the Order of service, helping support the Restaurant Manager in training other junior members of the team by shadowing and supporting them with the Order of Service, Allergy Procedures etc. They will act as a support for the Head Waiters, Head Hosts and Head Bartenders so as to ensure guest satisfaction and high levels of service.
They should have at least 1 years of experience in a comparable position and environment. It is essential they are guest focused and recognise that the team will be responsible for delivering an exquisite experience. As such, training and shaping the team is fundamental in being able to achieve a harmonious and passionate collective.
What Are The Key Responsibilities?
Guest Interaction and Repeat Business built on trust and experiences.
Keen eye for detail during service and supporting the wider team in delivering service standards of the highest quality in relation to our offering.
Assist with training of staff to be well considered, supporting one-on-ones and group sessions to build the skill level of the team.
Take on sole responsibility of duty management having operational control of the restaurant bar, terrace and lounge making decisions which effect both staff and guests.
Compliant with Health and Safety Standards, built in to deliver exquisite experiences for guests.
Working with all teams within the Hotel, to ensure all staff and guests receive warmth and generosity.
Upholding the brand with a positive attitude, energy and enthusiasm.
Displaying leadership in all aspects of the role
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Floor Manager in Bath employer: Sutton Hotel Collection
Sutton Hotel Collection is an exceptional employer, offering a vibrant work culture where creativity and culinary excellence thrive. With significant investment in the Castle Hotel in Windsor, employees benefit from state-of-the-art facilities and opportunities for professional growth, all while being part of a supportive team that values mentorship and collaboration. Join us to be part of a dynamic kitchen environment that not only rewards hard work but also fosters personal development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Bath
✨Join Local Manufacturing Groups
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Sutton Hotel Collection, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Floor Manager in Bath
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Sutton Hotel Collection specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Sutton Hotel Collection
✨Know Your Manufacturing Processes
Before you walk into the interview with Sutton Hotel Collection, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Sutton Hotel Collection value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
