At a Glance
- Tasks: Lead evening and weekend service, ensuring top-notch guest satisfaction and smooth floor operations.
- Company: Emberwood at Francis Hotel Bath, known for its vibrant atmosphere and exceptional service.
- Benefits: Enjoy meals, shift allowances, and fantastic development opportunities within the Sutton group.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and elevate the guest experience while honing your leadership skills.
- Qualifications: At least 1 year of experience in a similar role with a love for food and beverage.
The predicted salary is between 31500 - 38500 £ per year.
Emberwood, located at the heart of Francis Hotel Bath, is seeking an experienced Floor Manager to lead the evening and weekend service.
You will drive guest satisfaction, manage floor operations, and mentor junior staff within Emberwood.
The role requires a passion for food and beverage, with at least 1 year in a comparable position.
Benefits include meals, shift allowances, and development opportunities within the Sutton group.
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Floor Manager — Elevate Guest Experience & Team Leadership in Bath employer: Sutton Hotel Collection
Sutton Hotel Collection is an exceptional employer, offering a vibrant work culture where creativity and culinary excellence thrive. With significant investment in the Castle Hotel in Windsor, employees benefit from state-of-the-art facilities and opportunities for professional growth, all while being part of a supportive team that values mentorship and collaboration. Join us to be part of a dynamic kitchen environment that not only rewards hard work but also fosters personal development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager — Elevate Guest Experience & Team Leadership in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sutton Hotel Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sutton Hotel Collection
Don't be shy about reaching out to Sutton Hotel Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager — Elevate Guest Experience & Team Leadership in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sutton Hotel Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sutton Hotel Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
