Senior ER Manager

You will manage and support the ER team to ensure that clear, balanced and professional advice and guidance is provided, in line with all policies and ER support is provided to services, as defined and required.

As part of the RBK Management team, you will set out the standards of service, prioritising work based on risk and resources available and developing the desired culture, enhancing leadership and management capability and engagement with our staff.

Our Ideal candidate, Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce., We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.

As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.

We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.

The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.

Our ideal candidate will have significant experience and in-depth understanding of people management and organisational development and the underlying principles and practice of employee relations casework management (to undertake yourself and develop others to undertake).

They will also have demonstrable experience of advising and negotiating with all levels of management, unions and staff on HR and/or OD work, including commitment to EDI along with experience of managing change and restructures, reducing unnecessary negative impact on employees and working with others to retain staff and develop skills.

With the ability to oversee a trusted service, with a robust and fair customer centred approach, which is in line with policies and our People strategy, along with a developed understanding of culture development, case resolution, key developments which aid ownership of roles and responsibilities this will be role within a great team to be part of.

This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else – it is where the first kings of England were crowned., As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.

Employees have access to a wide range of benefits, some of which include:

• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)

• Three volunteering days per year in Kingston

• Flexible and agile working arrangements

• Comprehensive learning and development programme

• Discounts on a range of local shops, restaurants, gyms and leisure centres

• Interest free season ticket loans

• Local Government Pension Scheme

• Bicycle loan facilities and cycle to work scheme

• Zip car scheme

• Free eye tests and contribution towards glasses

• Confidential wellbeing and counselling support

• Subsidised gym membership