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- Tasks: Support accurate and timely payroll services while resolving client queries.
- Company: Join Community Action Sutton, a dynamic organisation focused on inclusion.
- Benefits: Flexible working options and a supportive team environment.
- Other info: Diverse workplace committed to inclusion and professional growth.
- Why this job: Make a real impact by ensuring clients receive their salaries accurately and on time.
- Qualifications: Strong payroll knowledge and experience with payroll systems required.
The predicted salary is between 36000 - 60000 £ per year.
Creative Payroll Solutions (CPS), the trading arm of Community Action Sutton, is in an exciting new phase and we’re looking for a Client Payroll Specialist. The Client Payroll Specialist will play a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our payroll bureau. Reporting to the Payroll Officer, this role provides hands-on payroll administration, ensures data accuracy and works closely with colleagues, Finance and all our clients who have outsourced their payroll to maintain excellent payroll standards.
- Ensuring accurate and timely salary payments
- Maintaining compliance with tax law and relevant regulations
- Managing competing priorities and working to tight deadlines
- Providing an excellent customer-focused service to clients
- Resolving payroll queries effectively and at first point of contact where possible
- Identifying opportunities to improve efficiency and payroll processes
About You
We are looking for someone who brings strong payroll knowledge alongside a proactive and collaborative approach. You will have:
- Strong knowledge of payroll regulations, legislation and procedures
- Experience using payroll systems, ideally Sage Payroll
- Knowledge of HMRC guidance and pension legislation
- Experience of payroll system setup or implementation
- Excellent attention to detail and accuracy
- The ability to handle confidential information with integrity
- Strong communication and problem-solving skills
- The ability to work effectively under pressure
Community Action Sutton is committed to inclusion as one of our core values, and we will make sure that no applicant or employee receives less favourable treatment than others on grounds of race, sex, marital status, religion, disability or sexual orientation or be disadvantaged by any conditions or requirements which cannot be shown to be justifiable. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. We offer flexible working options.
Unfortunately, we are unable to offer feedback at the shortlisting stage.
Closing date: 23rd March 2026
Interview Date(s): To be confirmed. For full details on the role, please download the job description/person specification, application form and guidance.
Client Payroll Specialist in Sutton Coldfield employer: Sutton Co
Contact Detail:
Sutton Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Payroll Specialist in Sutton Coldfield
✨Tip Number 1
Get your networking game on! Reach out to people in the payroll industry, especially those who work at Creative Payroll Solutions or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview like it’s the final exam! Research common payroll questions and think about how your experience aligns with what they’re looking for. Practising your answers will help you feel more confident when it’s showtime.
✨Tip Number 3
Don’t forget to showcase your unique skills! When you get the chance to speak with someone from CPS, highlight your strong knowledge of payroll regulations and any experience with Sage Payroll. Make sure they see what makes you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be following the right steps as outlined in the job description, which shows you pay attention to detail – a key trait for a Client Payroll Specialist!
We think you need these skills to ace Client Payroll Specialist in Sutton Coldfield
Some tips for your application 🫡
Get Registered First: Before diving into your application, make sure you're registered with Voice Online Communities. Just click on 'Login to apply for this job', hit 'Register', and follow the onscreen instructions. It’s a quick step that’ll save you time later!
Show Off Your Payroll Knowledge: When writing your application, highlight your strong payroll knowledge and experience. We want to see how you’ve tackled payroll regulations and legislation in your past roles. Be specific and share examples that showcase your expertise!
Keep It Personal: We love hearing your unique voice! Avoid using AI-generated content as much as possible. Instead, write your responses in your own words to reflect your personal experiences and skills. This will help us get to know the real you!
Apply Through Our Website: Remember, applications need to be submitted through our website, not just any job board. Make sure you follow the right process to ensure your application gets seen. We can’t wait to hear from you!
How to prepare for a job interview at Sutton Co
✨Know Your Payroll Stuff
Make sure you brush up on your payroll regulations, legislation, and procedures. Being able to discuss these confidently will show that you’re the right fit for the Client Payroll Specialist role.
✨Showcase Your Experience with Payroll Systems
If you've used Sage Payroll or similar systems, be ready to share specific examples of how you've managed payroll processes. This will demonstrate your hands-on experience and problem-solving skills.
✨Prepare for Customer-Focused Questions
Since this role involves providing excellent service to clients, think about past experiences where you resolved payroll queries effectively. Highlighting your communication skills will set you apart.
✨Demonstrate Your Attention to Detail
Bring examples of how your attention to detail has positively impacted your previous work. Whether it’s ensuring data accuracy or meeting tight deadlines, showing this quality is crucial for success in the role.