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- Tasks: Assist customers with inquiries and reduce delinquent accounts through exceptional service.
- Company: Innovative tech company in Manchester with a focus on customer satisfaction.
- Benefits: Flexible shifts, dynamic work environment, and opportunities for personal growth.
- Why this job: Join a team that values your problem-solving skills and attention to detail.
- Qualifications: Strong communication skills and previous customer service experience.
The predicted salary is between 28800 - 43200 £ per year.
An innovative tech company in Manchester is looking for a Collections Associate to provide exceptional customer service through various communication channels. The role involves assisting customers with inquiries and reducing delinquent accounts.
Ideal candidates will have strong communication skills, customer service experience, and a willingness to work flexible shifts, including weekends. This position promises a dynamic working environment where your problem-solving abilities and attention to detail are highly valued.
Auto Loans Collections Specialist in Manchester employer: Sutherland
Contact Detail:
Sutherland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Loans Collections Specialist in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident when handling inquiries during the interview.
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues for customers. This will demonstrate your capability to handle the dynamic environment they promise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Auto Loans Collections Specialist in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about providing exceptional customer service, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively assist customers with their inquiries.
Tailor Your Experience: We want to see how your previous customer service experience aligns with the Collections Associate role. Be specific about your past roles and how they’ve prepared you for this position, especially in handling delinquent accounts.
Flexibility is Key: Mention your willingness to work flexible shifts, including weekends. This shows us that you’re ready to adapt to the dynamic working environment we offer, which is super important for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Sutherland
✨Know Your Stuff
Before the interview, make sure you understand the basics of auto loans and collections. Brush up on common terms and processes so you can speak confidently about them. This will show the interviewer that you're serious about the role and have done your homework.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare to demonstrate your skills during the interview. Think of examples from your past experiences where you effectively resolved customer issues or handled difficult conversations. This will help you stand out as a candidate who can provide exceptional service.
✨Flexibility is Key
The job requires a willingness to work flexible shifts, including weekends. Be ready to discuss your availability and how you can adapt to the dynamic working environment. Showing that you're open to different schedules will make you a more attractive candidate.
✨Problem-Solving Mindset
Prepare to share specific examples of how you've tackled challenges in previous roles. Highlight your attention to detail and problem-solving abilities, as these are highly valued in this position. The more you can illustrate your skills with real-life scenarios, the better you'll connect with the interviewer.
