Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong client relationships and drive impactful strategies for business success.
- Company: Join Sutherland, a leader in AI and digital transformation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real difference by enhancing processes and empowering teams.
- Qualifications: Bachelor's degree and three years of management experience required.
- Other info: Confidential recruitment process with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Contract Type:
Brick and Mortar
Location:
Mandeville – Manchester Parish
Date Published:
Job ID:
REF35895P
Company Description:
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they\’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We\’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless \”as a service\” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description:
Managers in this role get to:
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
- Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
- Define Sutherland\’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
- Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.
Qualifications:
Our most successful candidates will have: –
- A Bachelor\’s Degree in a related field
- Three years operations and management experience;
- Process transformation experience required
- Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Excellent working knowledge of MS Office applications
Additional Information:
All your information will be kept confidential according to EEO guidelines.
As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland\’s business.
Manager - Account Management employer: Sutherland
Contact Detail:
Sutherland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Account Management
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sutherland on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Sutherland's recent projects and innovations. We want to see that you’re genuinely interested in our work and can discuss how your skills align with our goals.
✨Tip Number 3
Show off your analytical skills during the interview! Be ready to share examples of how you've used data to drive decisions or improve processes. We love candidates who can think critically and make an impact.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us that you’re enthusiastic about the role. Plus, it’s just good manners!
We think you need these skills to ace Manager - Account Management
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager - Account Management role. Highlight your relevant experience and skills that align with what we’re looking for, like your analytical abilities and leadership experience.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and data where possible to show how you’ve made a difference – we love seeing measurable results!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your communication style reflects professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Sutherland
✨Know Your Stuff
Before the interview, dive deep into Sutherland's core expertise areas like AI, automation, and cloud engineering. Familiarise yourself with their unique value proposition and recent innovations. This will not only show your genuine interest but also help you connect your skills to their needs.
✨Showcase Your Leadership
Prepare examples that highlight your leadership experience, especially in operations and management. Think of specific situations where you've successfully resolved issues or improved processes. This will demonstrate your ability to empower teams and drive results.
✨Data is Key
Since the role involves producing strategies based on data analysis, be ready to discuss how you've used data in past roles. Bring examples of how you've interpreted data to identify trends and make impactful recommendations. This will showcase your analytical skills effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since strong verbal and written communication skills are crucial, consider doing mock interviews with a friend. This will help you convey your ideas confidently and constructively during the actual interview.
