At a Glance
- Tasks: Manage and process property insurance claims while ensuring excellent customer service.
- Company: Join a leading insurance company with a focus on property recovery.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic remote work environment with a focus on teamwork and innovation.
- Why this job: Make a difference by helping people navigate their insurance claims effectively.
- Qualifications: 2-3 years of experience in handling UK property insurance claims.
The predicted salary is between 36000 - 60000 £ per year.
Role/Title: Claims Handler
Role/Title: Claims Handler
Location: Remote
Industry: Insurance ( Property Recovery claims)
Years of experience: 2- 3 years
Job Description
- Experience in dealing with and managing Insurance claims, particularly UK Property Insurance claims
- Handle and process property insurance claims efficiently and accurately
- Assess and validate claims documentation to determine coverage and liability
- If needed : Liaise with loss adjusters, surveyors, and other relevant parties to gather information and expedite claims resolution
- Negotiate settlements with policyholders and third parties, ensuring fair and timely resolutions
- Handle recoveries for property claims in UK, maximising opportunities for subrogation
- Maintain detailed and accurate claim files and records
- Identify and report potential fraudulent claims to the appropriate departments
- Provide excellent customer service to policyholders throughout the claims process
- Stay updated on industry trends, policy changes, and regulatory requirements
- Collaborate with underwriting and other departments to improve policy wording and risk assessment
- Meet or exceed performance targets for claims handling and customer satisfaction
- Demonstrate strong negotiation skills in all aspects of claims management
Locations
Claims Handler in Hampshire, Portsmouth employer: Sutherland
As a Claims Handler with our company, you will thrive in a supportive remote work environment that prioritises employee well-being and professional growth. We offer comprehensive training, competitive benefits, and a culture that values collaboration and innovation, ensuring you have the tools and opportunities to excel in your role while making a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience with property claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you'll be dealing with settlements and policyholders, practice how you’d handle tough questions about claims management and customer service scenarios.
✨Tip Number 3
Show off your expertise! When you get the chance to speak with potential employers, highlight your experience with UK property insurance claims and any successful recoveries you've managed. Numbers and examples speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that Claims Handler role. Let’s get you started!
We think you need these skills to ace Claims Handler in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing insurance claims, especially in property recovery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims handling and how your background makes you a perfect fit for our team. Keep it concise but engaging!
Show Off Your Negotiation Skills:Since negotiation is key in this role, give examples of how you've successfully negotiated settlements in the past. We love seeing real-life scenarios that demonstrate your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sutherland
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property insurance claims, especially in the UK. Familiarise yourself with common scenarios and regulations, as well as the specific processes involved in assessing and validating claims documentation.
✨Showcase Your Negotiation Skills
Since negotiating settlements is a key part of the role, prepare examples from your past experience where you've successfully negotiated outcomes. Be ready to discuss your approach and how you ensure fair resolutions for all parties involved.
✨Demonstrate Customer Service Excellence
Customer service is crucial in this role, so think of instances where you've gone above and beyond for clients. Highlight your ability to communicate clearly and empathetically, ensuring policyholders feel supported throughout the claims process.
✨Stay Updated on Industry Trends
Research current trends and changes in the insurance industry, particularly those affecting property recovery claims. Being knowledgeable about recent developments will show your commitment to the field and help you stand out as a candidate.
