At a Glance
- Tasks: Support sales managers, prepare quotes, and liaise with customers to ensure top-notch service.
- Company: Join Sutcliffe Play, the largest employee-owned play equipment manufacturer in the UK.
- Benefits: Enjoy a competitive salary, profit share, pension scheme, and generous holiday allowance.
- Other info: Dynamic work environment with opportunities for career growth and a positive team spirit.
- Why this job: Be part of a growing team that values customer service and employee development.
- Qualifications: Strong organisational skills, excellent communication, and IT proficiency required.
The predicted salary is between 24000 - 24000 € per year.
This vacancy will offer an exciting and rewarding opportunity to become part of the Sutcliffe Play brand, which includes the largest employee-owned UK play equipment manufacturer in the industry. With a 5-year growth strategy in full swing, its ambitions for growth are matched only by its total commitment to customer service and its determination to provide a rewarding environment for all its employees.
As part of a dedicated team, our Field Sales Coordinators provide administrative support to assigned Area Sales Managers. This includes the preparation of customer quotations, providing company information, the completion and filing of relevant documents within set deadlines, and the submission of professionally procured tenders. The role of the Field Sales Coordinator is to assist in the sales process, providing administration and customer service support to assigned ASMs and other areas where required. Working in the Sales Office involves liaising with most departments in the business to gain information or documents to satisfy customer requests. The submission of tenders involves completing and compiling documents to be submitted to the client for review.
Initially covering 12 months maternity leave with a view to becoming permanent, this role also involves liaising with customers directly, either on the telephone or via e-mail. A typical example of a customer enquiry would be the identification of required spare parts for an existing product followed by a quotation. This involves the continual development of product knowledge.
Responsibilities:- Preparation and submission of tenders
- Provide exceptional face-to-face, verbal and written customer service
- Efficiently and accurately using Sage Line 500 to process customer orders, create reports, upkeep the quality of data and answer customer queries
- Maintain the company’s CRM and sales lead database
- Maintaining the company’s margin standards at quote and order stages
- Be involved in the creation and review of Sales Office processes
- Follow and maintain the company filing structure
- Complete handovers of installation orders to the Contracts Manager
- Liaise with other departments within the company to assist in answering queries
- To ensure all internal and external communication accurately reflects the image of Sutcliffe Play Ltd
- To maintain a positive office environment
- Any other duties as required
- Excellent organisational skills and a keen eye for detail
- Ability to prioritise tasks, manage multiple projects simultaneously and meet deadlines
- Excellent communication skills, both verbal and written. Ability to communicate effectively with a broad range of customers, suppliers, sub-contractors and employees
- IT literate with proven experience of using all Microsoft Office packages
- Experience in a similar role
- An overall professional appearance along with a friendly but focused attitude
We promote the following values:
- Deliver a quality service to our customers
- Embrace and drive change
- Build a positive team spirit
- Treat everyone with respect and fairness
- Are honest and have strong moral values
- Provide an environment where people are able to fulfil their potential
Job Type: Full-time, working hours are 36.25 hours per week. 8.30 am – 4.30 pm.
Pay: £24,000 per year
Work Location: In person at Sutcliffe Play, Waggon Lane, Upton, Pontefract, West Yorkshire, WF9 1JS
Other Benefits:- Annual Profit Share Scheme (Tax free because we are an employee-owned company)
- Quarterly Incentive Scheme (based on KPI’s being achieved)
- Company Pension Scheme
- Westfield Medical Cash Plan
- 33 days holiday including
Field Sales Coordinator in London employer: Sutcliffe Play Ltd
Sutcliffe Play is an exceptional employer, offering a unique opportunity to join the largest employee-owned play equipment manufacturer in the UK. With a strong commitment to employee growth and a positive work culture, we provide comprehensive benefits including an annual profit share scheme, a quarterly incentive scheme, and a generous holiday allowance. Our collaborative environment encourages personal development while ensuring that every team member plays a vital role in delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Coordinator in London
✨Tip Number 1
Get to know the company inside out! Research Sutcliffe Play, their products, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Field Sales Coordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales coordination and customer service. Think about examples from your past experiences that demonstrate your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sutcliffe Play family.
We think you need these skills to ace Field Sales Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Sales Coordinator role. Highlight your organisational skills and any relevant experience in customer service or administration. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Sutcliffe Play and how your skills align with our values. Keep it friendly but professional, just like we are!
Showcase Your Communication Skills:Since this role involves liaising with customers and various departments, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at Sutcliffe Play Ltd
✨Know Your Stuff
Before the interview, make sure you understand Sutcliffe Play's products and services. Familiarise yourself with their play equipment and any recent projects or innovations. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Organisational Skills
As a Field Sales Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several projects at once. Highlight your ability to prioritise and meet deadlines, as this is crucial for the role.
✨Practice Your Communication
Since the role involves liaising with customers and various departments, practice your verbal and written communication skills. Be ready to demonstrate how you would handle customer enquiries or provide support to Area Sales Managers during the interview.
✨Embrace the Company Values
Familiarise yourself with Sutcliffe Play's values and be prepared to discuss how you embody them. Whether it's delivering quality service or building a positive team spirit, showing that you align with their culture can set you apart from other candidates.
