At a Glance
- Tasks: Support sales managers with admin tasks, customer service, and tender submissions.
- Company: Join Sutcliffe Play, the largest employee-owned play equipment manufacturer in the UK.
- Benefits: Enjoy a competitive salary, profit share, pension scheme, and 33 days holiday.
- Other info: Office-based role with opportunities for career growth in a positive environment.
- Why this job: Be part of a growing team that values quality service and personal development.
- Qualifications: Strong organisational skills, IT literacy, and excellent communication abilities required.
The predicted salary is between 24000 - 24000 £ per year.
This vacancy will offer an exciting and rewarding opportunity to become part of the Sutcliffe Play brand, which includes the largest employee-owned UK play equipment manufacturer in the industry. With a 5-year growth strategy in full swing, its ambitions for growth are matched only by its total commitment to customer service and its determination to provide a rewarding environment for all its employees.
As part of a dedicated team, our Field Sales Coordinators provide administrative support to assigned Area Sales Managers. This includes the preparation of customer quotations, providing company information, the completion and filing of relevant documents within set deadlines, and the submission of professionally procured tenders. The role of the Field Sales Coordinator is to assist in the sales process, providing administration and customer service support to assigned ASMs and other areas where required. Working in the Sales Office involves liaising with most departments in the business to gain information or documents to satisfy customer requests. The submission of tenders involves completing and compiling documents to be submitted to the client for review.
Initially covering 12 months maternity leave with a view to becoming permanent, this role also involves liaising with customers directly, either on the telephone or via e-mail. A typical example of a customer enquiry would be the identification of required spare parts for an existing product followed by a quotation. This involves the continual development of product knowledge.
Responsibilities:- Preparation and submission of tenders
- Provide exceptional face-to-face, verbal and written customer service
- Efficiently and accurately using Sage Line 500 to process customer orders, create reports, upkeep the quality of data and answer customer queries
- Maintain the company’s CRM and sales lead database
- Maintaining the company’s margin standards at quote and order stages
- Be involved in the creation and review of Sales Office processes
- Follow and maintain the company filing structure
- Complete handovers of installation orders to the Contracts Manager
- Liaise with other departments within the company to assist in answering queries
- To ensure all internal and external communication accurately reflects the image of Sutcliffe Play Ltd
- To maintain a positive office environment
- Any other duties as required
- Excellent organisational skills and a keen eye for detail
- Ability to prioritize tasks, manage multiple projects simultaneously and meet deadlines
- Excellent communication skills, both verbal and written. Ability to communicate effectively with a broad range of customers, suppliers, sub-contractors and employees
- IT literate with proven experience of using all Microsoft Office packages
- Experience in a similar role
- An overall professional appearance along with a friendly but focused attitude
- Deliver a quality service to our customers
- Embrace and drive change
- Build a positive team spirit
- Treat everyone with respect and fairness
- Are honest and have strong moral values
- Provide an environment where people are able to fulfil their potential
Job Type: Full-time, working hours are 36.25 hours per week. 8.30 am – 4.30 pm.
Pay: £24,000 per year
Work Location: In person at Sutcliffe Play, Waggon Lane, Upton, Pontefract, West Yorkshire, WF9 1JS
Other Benefits:- Annual Profit Share Scheme (Tax free because we are an employee-owned company)
- Quarterly Incentive Scheme (based on KPI’s being achieved)
- Company Pension Scheme
- Westfield Medical Cash Plan
- 33 days holiday including bank holidays
- Company Life Insurance
- Free on-site parking
If you are within commuting distance and are interested in applying for the position or would like further information, then please send your full CV and covering letter to info@sutcliffeplay.co.uk
Please note this is an office-based role in Upton, West Yorkshire – remote/hybrid working will not be considered.
Sutcliffe Play is an equal opportunities employer.
Field Sales Coordinator employer: Sutcliffe Play Ltd
Sutcliffe Play is an exceptional employer, offering a rewarding environment for its employees as part of the largest employee-owned play equipment manufacturer in the UK. With a strong commitment to customer service and a focus on employee growth, the company provides numerous benefits including an annual profit share scheme, a quarterly incentive scheme, and a comprehensive pension plan. Located in Upton, West Yorkshire, Sutcliffe Play fosters a positive work culture that values teamwork, respect, and personal development, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Coordinator
✨Tip Number 1
Get to know the company! Research Sutcliffe Play and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales coordination and customer service. We want you to feel confident when discussing your experience and how it aligns with the role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Sutcliffe Play family.
We think you need these skills to ace Field Sales Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Sales Coordinator role. Highlight relevant experience, especially in administration and customer service, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Sutcliffe Play and how your skills align with our values. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since this role involves liaising with customers and various departments, make sure your written application reflects your excellent communication skills. Clear, concise, and friendly language goes a long way!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for the role!
How to prepare for a job interview at Sutcliffe Play Ltd
✨Know Your Stuff
Before the interview, make sure you understand Sutcliffe Play's products and services. Familiarise yourself with their play equipment and any recent projects or news. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Organisational Skills
As a Field Sales Coordinator, you'll need to juggle multiple tasks. Be prepared to discuss how you've managed similar responsibilities in the past. Bring examples of how you prioritised tasks and met deadlines, as this will demonstrate your ability to thrive in a busy environment.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle customer queries or provide support to Area Sales Managers, so think through your responses ahead of time.
✨Embrace the Company Values
Familiarise yourself with Sutcliffe Play's values and be ready to discuss how you embody them. Whether it's delivering quality service or building a positive team spirit, showing that you align with their ethos will set you apart from other candidates.
