At a Glance
- Tasks: Manage and support IT systems, both on-premise and cloud-based.
- Company: Join Walk Wheel Cycle Trust, a community-focused organisation making travel healthier.
- Benefits: 28 days leave, flexible working, and a supportive team culture.
- Why this job: Be part of impactful projects that improve communities and the planet.
- Qualifications: Experience with IT infrastructure, Microsoft Azure, and problem-solving skills.
- Other info: Flexible, fun environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Another key part of your job is helping to plan and deliver IT projects.
Contract: Permanent
Location: Hybrid within a commutable distance to the Bristol Hub
Hours: Full time 37.5 hours per week; flexible working considered
Salary: £42,323 per annum (pro rata for part time)
Closing date: 23:59 on 01 February 2026
Reference: 121REC
About the Role
Team: Resources
As the IT Infrastructure Engineer, you will look after the organisation's IT systems every day. This includes both on-premise systems and cloud-based systems. You will also handle advanced technical support when issues are escalated. Another key part of your job is helping to plan and deliver IT projects.
What You’ll Be Doing
- Provide technical support and carry out daily maintenance on the organisation's IT systems and applications
- Act as the technical lead for IT projects that support the organisation's overall IT strategy
- Handle complex technical issues that the IT support team cannot resolve
- Lead the setup, maintenance, and administration of the organisation's hardware, software, and core systems
This role is ideal for someone who enjoys working on complex IT projects with a small, dedicated team, and engaging in advanced IT trouble-shooting and problem-solving. There will be opportunities to explore and implement new technologies as we migrate physical systems to the cloud.
About You
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement if you feel you’d be a good fit; we encourage you to apply.
- Proven experience maintaining and supporting complex IT infrastructure, both in the cloud and on-premises.
- Microsoft Azure/365
- Windows Server 2016, 2019, 2022 & 2025
- VMware ESXi
- Veeam Backup & Replication
- Disaster recovery
- Networking & VPN technologies
- Ability to install, set up and maintain IT server and network hardware
- Ability to install, update, and maintain firmware and software
- Experience identifying, reducing, and managing cyber security risks
- Experience working on tasks that are part of a wider project or programme
- Experience of the ITIL framework, change management and Agile working
Additional Information
Application deadline: 23:59, 01 February 2026
Interviews will be held via Microsoft Teams during the week of 16 February 2026. To apply, please complete our online application form.
Why work for us?
At Walk Wheel Cycle Trust, you'll be part of a movement to make it easier for people to walk and cycle. We’re all here to change things. You’ll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. You’ll be questioning the status quo and daring to imagine a different world. You’ll work on exciting, impactful projects that will stretch and empower you and you’ll be rewarded by seeing the difference you make to people, communities and the planet. We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. You’ll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
What We Offer
- 28 days leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in service benefit 3 times annual salary
- Enhanced maternity and paternity pay
- Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday)
For More Information
Contact Recruitment team
IT Infrastructure Engineer in Bristol employer: Sustrans
Contact Detail:
Sustrans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT Infrastructure Engineers and practice your answers. Make sure you can talk confidently about your experience with cloud systems and technical support.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects, be ready to discuss them in detail. Highlight your problem-solving abilities and how you’ve tackled complex IT issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace IT Infrastructure Engineer in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with IT infrastructure, especially in cloud and on-premise systems. We want to see how your skills align with the role of IT Infrastructure Engineer!
Show Off Your Projects: Don’t shy away from mentioning any relevant IT projects you’ve worked on. Whether it’s complex troubleshooting or implementing new technologies, we love to see how you’ve contributed to past successes.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sustrans
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific technologies mentioned in the job description, like Microsoft Azure, VMware ESXi, and networking technologies. Be ready to discuss your hands-on experience with these systems and how you've tackled complex issues in the past.
✨Showcase Your Project Experience
Since this role involves planning and delivering IT projects, prepare examples of past projects you've worked on. Highlight your role, the challenges faced, and how you contributed to the project's success. This will demonstrate your ability to lead and collaborate effectively.
✨Prepare for Technical Questions
Expect to face technical questions that assess your problem-solving skills. Practice explaining your troubleshooting process for common IT issues, especially those related to cloud migration and disaster recovery. Clear communication is key here!
✨Emphasise Your Team Spirit
This position requires working closely with a small team, so be ready to talk about your teamwork experiences. Share how you’ve supported colleagues in resolving issues or how you’ve contributed to a positive team environment. Companies love candidates who can fit into their culture!