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- Tasks: Support the National Cycle Network by enhancing programme delivery and internal communication.
- Company: Join a forward-thinking organisation dedicated to sustainable transport solutions.
- Benefits: Enjoy 28 days leave, flexible working, and a supportive work environment.
- Why this job: Make a real impact on cycling initiatives while developing your skills in a dynamic role.
- Qualifications: Experience in project management and effective communication is a plus.
- Other info: Inclusive employer with opportunities for career growth and personal development.
The predicted salary is between 33265 - 33265 £ per year.
You’ll work closely with the component teams of the NCN Directorate and provide direct portfolio support to the Director, complementing the functions of the Delivery Coordination Office and the Planning, Governance and Assurance Directorate.
Contract: Permanent
Location: Hybrid working from any UK hub
Full time 37.5 hours per week – we are happy to talk flexible working
£33,265 per annum (pro rata for part time)
As the NCN Portfolio Support Coordinator, you will provide support across the National Cycle Network directorate, helping to maximise efficiency in programme delivery, data management and internal communication.
What You’ll Be Doing:
- Supporting the delivery of multiple programmes across the UK by ensuring that programmes are set up in line with the Trust’s Delivery Framework and managed accordingly.
- Improving the efficiency of the Directorate by providing technical assistance and coaching on information management systems.
- Assisting in management and maintenance of key portfolio documentation and establishing and overseeing a central filing system.
- Overseeing internal communication platforms on behalf of the directorate such as internal Toucan pages and triaging public enquiries.
This role is ideal for someone who enjoys setting up new systems and processes and working on a wide range of impactful programmes.
About you:
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Experience in communicating evidence and impact through written reports and presentations to update and maintain relationships with key funders.
- A proven track record in supporting complex and high risk programmes of delivery across multiple nations and political environments.
- Experience in project management.
- Demonstrated experience in developing and sustaining effective partnerships across all levels.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
What we offer:
- 28 days leave per annum plus bank holidays for full-time working.
- Ability to buy an extra week of annual leave (pro rata for part-time staff).
- 24/7 free, impartial and confidential support service.
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust.
- Bike, computer and season ticket loans.
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in service benefit – 3 times annual salary.
- Family-friendly Enhanced maternity and paternity pay.
- Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).
NCN Portfolio Support Coordinator employer: Sustrans Hub
Contact Detail:
Sustrans Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NCN Portfolio Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the NCN Directorate or related fields on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the National Cycle Network and think about how your skills can help improve their programmes. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace NCN Portfolio Support Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supporting complex programmes and managing documentation. We want to see how your skills align with the role of NCN Portfolio Support Coordinator!
Showcase Your Communication Skills: Since you'll be communicating with various teams and stakeholders, include examples of how you've effectively communicated evidence and impact in previous roles. This will help us see your ability to maintain relationships with key funders.
Highlight Your Project Management Experience: We’re looking for someone with a solid background in project management. Share specific examples of projects you've managed, especially those that involved multiple nations or complex environments, to demonstrate your capability.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sustrans Hub
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the NCN Portfolio Support Coordinator. Familiarise yourself with the key functions mentioned in the job description, such as supporting programme delivery and managing internal communication. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in project management during the interview. Think of specific examples where you've successfully supported complex programmes. Highlight how you’ve improved efficiency or managed risks, as this aligns perfectly with what they’re looking for.
✨Prepare for Evidence-Based Questions
Since the role involves communicating evidence and impact, practice answering questions that require you to present data or outcomes from previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Demonstrate Your Communication Skills
As you'll be overseeing internal communication platforms, it’s crucial to show that you can communicate effectively at all levels. Prepare to discuss how you've built relationships with stakeholders in the past and how you plan to maintain those connections in this role.