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- Tasks: Build strong customer relationships and drive profitability through effective account management.
- Company: Join a dynamic organisation focused on maximising customer satisfaction and business success.
- Benefits: Enjoy 25 days holiday, remote work options, gym contributions, and private medical insurance.
- Why this job: This role offers a chance to make an impact while working in a supportive and flexible environment.
- Qualifications: Experience in sales/account management and proficiency in Microsoft Office are essential.
- Other info: Receive long service awards and enhanced leave for new parents.
The predicted salary is between 36000 - 60000 £ per year.
Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.
- A good track record of working in a sales and account management environment
- Proficient user of Microsoft Office applications
- Commercial approach when making decisions
- Ability to analyse and review large data sets quickly and effectively, quickly establishing any anomalies and the best proposition for the customer
Holidays: 25 days + bank holidays + your birthday off
Remote and flexible working
Gym contribution
Long service awards
Private Medical Insurance
Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
Up-Market Account Manager employer: Sustainable Energy First
Contact Detail:
Sustainable Energy First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Up-Market Account Manager
✨Tip Number 1
Familiarise yourself with effective telephony-based account management techniques. Consider role-playing scenarios or practicing your pitch to ensure you can build strong relationships over the phone.
✨Tip Number 2
Brush up on your data analysis skills, especially in relation to large data sets. Being able to quickly identify anomalies and tailor propositions for customers will set you apart from other candidates.
✨Tip Number 3
Demonstrate your commercial acumen by preparing examples of how you've made decisions that positively impacted profitability in previous roles. This will show us that you have a strategic mindset.
✨Tip Number 4
Make sure to highlight your proficiency in Microsoft Office applications during any discussions. Being able to effectively use these tools is crucial for managing accounts and presenting data.
We think you need these skills to ace Up-Market Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and account management. Use specific examples that demonstrate your ability to build strong customer relationships and drive profitability.
Craft a Compelling Cover Letter: In your cover letter, emphasise your commercial approach and how you analyse data to make informed decisions. Mention your proficiency with Microsoft Office applications and how it aids your account management skills.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your success in previous roles. For instance, mention any targets you exceeded or successful strategies you implemented that improved customer satisfaction.
Prepare for the Interview: If invited for an interview, be ready to discuss your account management techniques and how you handle large data sets. Prepare examples of how you've resolved customer issues and maximised business success in past roles.
How to prepare for a job interview at Sustainable Energy First
✨Showcase Your Sales Experience
Be prepared to discuss your previous roles in sales and account management. Highlight specific achievements and how you successfully built relationships with clients, as this will demonstrate your capability to thrive in the Up-Market Account Manager position.
✨Demonstrate Data Analysis Skills
Since the role requires analysing large data sets, come equipped with examples of how you've effectively reviewed data in past positions. Discuss any tools or methods you used to identify trends or anomalies, showcasing your analytical prowess.
✨Familiarise Yourself with Microsoft Office
As a proficient user of Microsoft Office applications is essential, brush up on your skills, especially in Excel. Be ready to discuss how you've used these tools in your previous roles to manage accounts or present data.
✨Emphasise a Commercial Mindset
Prepare to talk about how you approach decision-making with a commercial perspective. Share examples where your strategic thinking led to increased profitability or customer satisfaction, aligning with the company's goals.
