Database Specialist in Preston

Our purpose is inspiring and empowering our people to create a positive difference for themselves, our clients, and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients’ carbon footprint.

The Role in a Nutshell: As a Database Specialist at Sustainable Energy First, you will play a pivotal role in ensuring the integrity, accuracy, and accessibility of data across our customer portfolio. You will be responsible for onboarding new customers, managing and maintaining existing portfolio data, and supporting the business by inputting and validating ad hoc data requirements across multiple teams. Your expertise will help ensure high-quality, reliable data is available through Fusion, enabling both our customers and internal stakeholders to make informed decisions with confidence. Through detailed analysis and proactive data management, you will identify and resolve discrepancies, contributing to the continuous improvement of portfolio quality and operational efficiency.

Working collaboratively with customers and colleagues across a range of departments, you will be at the heart of delivering exceptional service standards. Your ability to build strong relationships, communicate effectively, and process information accurately will directly influence customer satisfaction, support business growth, and help Sustainable Energy First achieve its strategic objectives while consistently exceeding client expectations.

You will be responsible for:

• Onboarding/Site List Management: Manage the accurate and timely onboarding of new sites and amendments within the Fusion database system. Coordinate with customers and suppliers to gather and validate site information. Ensure all onboarding activities are completed in line with agreed deadlines and service standards. Maintain site records to support data integrity and operational efficiency.
• Administrative Tasks: Obtain ad hoc data e.g. capacities, floor areas, opening times, voltages, and Letters of Authority (LOAs). Work with customers/internal teams to ensure any database changes are processed efficiently.
• Collaboration: Working closely with Customers, Analysts, and Strategic Account Managers to communicate change. Communicate with Supplier/DNOs to obtain missing information.
• Problem Solving: Resolving database errors and site’s/information not pulling through to Fusion. Assist procurement with rate errors and identify the database issue causing the rate to fail.
• Impact on Efficiency: Your efforts will directly influence the overall efficiency and effectiveness of database changes and cleansing, helping the organisation achieve its business objectives and exceed client expectations.

About you:

• Strong problem-solving skills: The ability to adapt to evolving business needs is a must as is the need to resolve any issues promptly.
• Attention to Detail: Ensuring accuracy in site list data and identifying discrepancies.
• Proficiency in IT: Basic IT skills required, and Excel skills, such as V lookups and X lookups.
• Strong Communication Skills: Effective communication with suppliers and internal teams to resolve discrepancies and ensure smooth operations.
• Organizational Skills: Managing multiple onboarding and site list tasks efficiently requires strong organisational abilities.
• Time Management: Ability to manage multiple clients, prioritising workload and meeting deadlines is vital for maintaining workflow efficiency.
• Accountability: Taking responsibility for one's actions and decisions is essential for trust and reliability within the team.
• Collaboration: Working well with others, valuing diverse perspectives, and fostering a collaborative atmosphere are key to team success.
• Continuous Learning: A commitment to personal and professional growth ensures that you are efficient and able to exceed expectations.

Salary: £25,353.25

Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service.

Hybrid working (at least 2 days per week working from our Fulwood, Preston office).

Flexible working - including the ability to bank up to 5 extra days off per year.

Gym contribution, Long service awards, Private Medical Insurance, Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave, Simply Health scheme, EV Scheme.

Inclusion and Belonging: We believe that diversity is more than a commitment, it’s at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder, and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people.

If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!