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- Tasks: Manage a portfolio of clients, ensuring their needs are met and driving profitability.
- Company: Join a dynamic team focused on customer satisfaction and business success in the energy sector.
- Benefits: Enjoy a salary up to £26k, generous commission, 25 days holiday, and hybrid working options.
- Why this job: Be part of a proactive culture that values strong relationships and strategic account management.
- Qualifications: Experience in sales/account management, strong communication skills, and proficiency in CRM systems required.
- Other info: Access to a benefits platform with gym memberships and retail discounts.
The predicted salary is between 15600 - 36400 £ per year.
In this pivotal role, you will be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you will build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.
Requirements:
- A good track record of working in a sales and account management environment
- Good negotiation and influencing skills
- Good communication skills, written and verbal
- Proficient user of Microsoft Office applications
- Experienced user of the CRM system and Salesforce
- Commercial approach when making decisions
- Good problem-solving and numerical skills
- Able to work as a team and individually
- A good understanding of the UK energy markets (trends in pricing / market movement etc)
- General knowledge of individual proposition offerings from energy suppliers, therefore demonstrating strong commercial acumen
- Ability to analyse and review large data sets quickly and effectively, quickly establishing any anomalies and the best proposition for the customer
Other information:
- Salary up to £26k per annum with generous commission structure
- Starting at 25 days holiday plus bank holidays
- Hybrid and flexible working - you must be able to work from our Lytham office 2 days per week
- Benefits platform – gym membership, retail discounts and many more
- And much more…
Mid Market Account Manager employer: Sustainable Energy First
Contact Detail:
Sustainable Energy First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid Market Account Manager
✨Tip Number 1
Familiarise yourself with the UK energy market trends and pricing. Understanding the current landscape will not only help you in interviews but also demonstrate your proactive approach to account management.
✨Tip Number 2
Brush up on your negotiation and influencing skills. Consider role-playing scenarios with a friend or colleague to practice how you would handle various customer situations, as this will be crucial in your day-to-day responsibilities.
✨Tip Number 3
Get comfortable with Salesforce and other CRM systems if you aren't already. Familiarity with these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed accounts in the past. Highlighting your problem-solving abilities and commercial acumen will resonate well with our hiring team.
We think you need these skills to ace Mid Market Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and account management. Emphasise your negotiation skills and any relevant achievements that demonstrate your ability to drive profitability.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the company's mission. Mention your understanding of the UK energy markets and how you can contribute to customer satisfaction.
Showcase Communication Skills: Since good communication is key for this role, ensure your application reflects your written and verbal skills. Use clear and concise language, and avoid jargon unless necessary.
Highlight Technical Proficiency: Mention your proficiency with Microsoft Office applications and any experience with CRM systems like Salesforce. This will show that you are well-equipped to handle the technical aspects of the role.
How to prepare for a job interview at Sustainable Energy First
✨Showcase Your Sales Experience
Be prepared to discuss your previous roles in sales and account management. Highlight specific achievements and how you successfully managed client relationships, as this will demonstrate your capability to thrive in this pivotal role.
✨Demonstrate Negotiation Skills
Think of examples where you've successfully negotiated terms or resolved conflicts with clients. This will show your potential employer that you possess the influencing skills necessary for the Mid Market Account Manager position.
✨Familiarise Yourself with the UK Energy Market
Research current trends and pricing movements in the UK energy market. Being knowledgeable about the industry will not only impress your interviewers but also help you understand the context of the role better.
✨Prepare for Data Analysis Questions
Since the role requires analysing large data sets, be ready to discuss your experience with data analysis tools and techniques. You might be asked to solve a hypothetical problem, so practice explaining your thought process clearly.
