In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based account management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organization. Join us in maximizing customer satisfaction and business success through proactive and strategic account management.
Requirements:
- A good track record of working in a sales and account management environment
- Good negotiation and influencing skills
- Good communication skills, written and verbal
- Proficient user of Microsoft Office applications
- Commercial approach when making decisions
- Good problem-solving and numerical skills
- Able to work as a team and individually
- Ability to analyze and review large data sets quickly and effectively—quickly establishing any anomalies and the best proposition for the customer
Other information:
- Remote and flexible working
- Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
- Challenging work and development
Seniority level: Entry level
Employment type: Full-time
Job function: Business Development
Industries: Utilities
Mid-Market Account Manager employer: Sustainable Energy First
Sustainable Energy First is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible remote working environment that fosters a healthy work-life balance. With a strong commitment to sustainability and customer satisfaction, employees are empowered to make impactful contributions while enjoying enhanced parental leave and opportunities for career development in the thriving utilities sector. Join us in Lytham St Anne's, where your skills will be valued, and your career can flourish in a supportive and dynamic culture.
