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- Tasks: Engage with tenants, resolve issues, and ensure satisfaction in housing services.
- Company: Join a multi-award-winning company focused on sustainable building and decarbonisation.
- Benefits: Enjoy a competitive salary, car allowance, and a supportive work environment.
- Why this job: Make a real impact in the community while working in a dynamic and innovative team.
- Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
- Other info: Full-time role with a structured work schedule and opportunities for growth.
The predicted salary is between 27000 - 27000 £ per year.
Location: Wythenshawe (Covering North West Area)
Salary: £27,000 with a car allowance of £3,000 pa.
Contract: Full time, permanent.
Hours of Work: 8am-5pm Mon-Thurs, 8am-4.30pm Friday
Sustainable Building Services is a multi-award-winning retrofit decarbonisation turnkey service provider and principal contractor delivering at scale across all housing tenure types, including social housing.
Tenant Liaison Officer employer: Sustainable Building Services
Contact Detail:
Sustainable Building Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Tenant Liaison Officer. Understanding the nuances of tenant communication and conflict resolution will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in tenant relations. Attend local events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Research Sustainable Building Services and their projects. Being knowledgeable about their work and values will demonstrate your genuine interest and alignment with their mission during discussions.
✨Tip Number 4
Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully managed tenant issues or improved tenant satisfaction.
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Tenant Liaison Officer. Highlight your experience in customer service, communication skills, and any relevant knowledge of housing or community services.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tenant liaison work. Mention specific examples of how you've successfully managed tenant relationships or resolved issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Sustainable Building Services
✨Know Your Role
Familiarise yourself with the responsibilities of a Tenant Liaison Officer. Understand the key aspects of tenant communication, conflict resolution, and how to effectively represent the company while addressing tenant concerns.
✨Research the Company
Dive into Sustainable Building Services' mission, values, and recent projects. Being knowledgeable about their work in retrofit decarbonisation will show your genuine interest and help you align your answers with their goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare examples from your past experiences where you successfully managed tenant issues or improved tenant satisfaction, as this will demonstrate your capability in real-life situations.
✨Showcase Your Communication Skills
As a Tenant Liaison Officer, strong communication is key. During the interview, practice clear and concise responses, and be ready to discuss how you would handle difficult conversations with tenants while maintaining professionalism.
