At a Glance
- Tasks: Support residents through home improvements, ensuring satisfaction and effective communication.
- Company: Join a leading UK provider of sustainable building services focused on energy efficiency.
- Benefits: Enjoy a competitive salary, car allowance, enhanced pension, and healthcare benefits.
- Other info: Be part of a diverse team committed to equal opportunities and community engagement.
- Why this job: Make a real difference in people's lives while promoting sustainability and low-carbon technology.
- Qualifications: Customer service experience in construction and a full UK driving licence required.
The predicted salary is between 27000 - 31000 £ per year.
Tenant Liaison Officer
Location: Based in Wythenshawe
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Salary: £29,000 per annum, with a car allowance of £3,000 pa
Contract: Full time, permanent
Hours of Work: 8am - 5pm Mon - Thurs, 8am - 4.30pm Friday
Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee xsabvtc Assistance Programme and support for CPD!
Sustainable Building Services is one of the UK's ...
Tenant Liaison Officer in Manchester employer: Sustainable Building Services
Sustainable Building Services is an excellent employer, offering a supportive work culture in Wythenshawe that prioritises employee well-being and professional growth. With competitive benefits such as enhanced pension contributions and a comprehensive healthcare cash plan, employees are encouraged to thrive both personally and professionally, making it a rewarding place to build a career.
Contact Details:
Sustainable Building Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer in Manchester
✨Tip Number 1
Get to know the company! Research Sustainable Building Services and their projects. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and construction. Think of examples from your past roles that showcase your skills, especially in managing resident relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to sustainable building practices.
We think you need these skills to ace Tenant Liaison Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenant Liaison Officer role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainable building and how your background fits with our mission. Let us know what makes you the perfect fit for this role.
Showcase Your Communication Skills:As a Tenant Liaison Officer, strong communication is key. In your application, demonstrate your ability to engage with residents and stakeholders effectively. We love seeing examples of how you've handled customer interactions in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Sustainable Building Services
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the company's mission, especially their focus on sustainable building and energy efficiency. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about managing the customer journey, be ready to share specific examples from your past experiences where you've excelled in customer service. Highlight how you’ve dealt with challenging situations and ensured high levels of satisfaction.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with vulnerable tenants or resolving issues promptly. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and empathy.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how the company measures success in tenant satisfaction. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
