Quality Administrator

Quality Administrator

Full-Time 25706 - 25706 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support energy efficiency projects by managing documentation and ensuring compliance.
  • Company: Join a multi-award-winning leader in sustainable building solutions.
  • Benefits: Enjoy a competitive salary, car allowance, and excellent health benefits.
  • Why this job: Make a real impact on communities while enhancing your skills in a supportive environment.
  • Qualifications: 1 year of admin experience, strong IT skills, and a proactive mindset.
  • Other info: Be part of a diverse team committed to sustainability and positive change.

The predicted salary is between 25706 - 25706 £ per year.

Location: Harrow, HA7 1BU

Salary: £25,706.26 per annum + £3,000 car allowance + Excellent Benefits

Contract & Hours: Full-time, Permanent – 37 hours per week, Monday to Friday

Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD.

Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types — social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year — helping to reduce fuel poverty and address four of today’s greatest challenges: the cost of living, energy security, climate change, and public health.

The Role: Quality Administrator

We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You’ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you’ll help ensure every submission meets our high compliance standards and contractual deadlines.

Key Responsibilities

  • Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements.
  • Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes.
  • Provide compliance support and guidance to regional delivery teams.
  • Upload and manage documentation across designated platforms and shared locations.
  • Maintain accuracy and attention to detail to ensure zero compliance failures.
  • Meet all strategic partner contractual deadlines.
  • Engage with sub-contractors to support compliant project delivery.
  • Request client shared folder access and upload completed lodgement evidence post-project completion.
  • Travel to other sites as required to provide hands-on administrative support.
  • Take part in ad hoc projects or initiatives to meet evolving business needs.

About You

You’ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed.

Essential:

  • Minimum 1 year of administrative experience.
  • GCSEs and above.
  • Strong IT skills, particularly Excel and Outlook.
  • Excellent organisational and time management skills.
  • Ability to work independently or collaboratively across multiple teams.
  • Confident communicator with strong attention to detail.
  • Ability to plan and meet tight deadlines.
  • Full UK driving licence.

Desirable:

  • Experience working within a geographically dispersed team using Microsoft Teams or similar tools.
  • Customer service experience.
  • A basic understanding of retrofit processes and standards.

Our Commitment to You

We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief.

Ready to make a difference — one home at a time. Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.

Quality Administrator employer: Sustainable Building Services

Sustainable Building Services (SBS) is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With a strong commitment to sustainability and community impact, SBS provides excellent benefits including enhanced pension contributions, employer-paid healthcare, and opportunities for continuous professional development, making it an ideal workplace for those passionate about making a difference in the field of energy efficiency and decarbonisation.
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Contact Detail:

Sustainable Building Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Understand their values and how they align with your skills as a Quality Administrator. This will help you stand out and show that you're genuinely interested in making a difference.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to compliance and documentation. We want to ensure you can confidently demonstrate your attention to detail and organisational skills during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to sustainable building solutions.

We think you need these skills to ace Quality Administrator

Evidence Population
Documentation Preparation
Knowledge of PAS 2030:2019
Knowledge of PAS 2035:2019
Knowledge of PAS 2035:2023
MCS Standards Compliance
Collaboration with Contractors
Attention to Detail
Organisational Skills
Time Management
Strong IT Skills
Proactive Mindset
Communication Skills
Ability to Meet Deadlines
Driving Licence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Administrator role. Highlight your administrative experience and any relevant skills that match the job description, like your attention to detail and organisational abilities.

Showcase Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention your proficiency in Excel and Outlook. If you have experience with other tools, like Microsoft Teams, be sure to include that too!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information well so we can easily see how you fit the role and what you bring to the table.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Quality Administrator position. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Sustainable Building Services

✨Know Your Standards

Familiarise yourself with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Being able to discuss these standards confidently will show that you understand the compliance requirements crucial for the Quality Administrator role.

✨Showcase Your Organisational Skills

Prepare examples of how you've managed documentation or projects in the past. Highlight your attention to detail and ability to meet tight deadlines, as these are key aspects of the job. Bring a few anecdotes to illustrate your organisational prowess.

✨Communicate Effectively

Practice clear and concise communication. Since the role involves liaising with various teams and contractors, demonstrating your ability to communicate effectively will be essential. Consider role-playing common scenarios with a friend to boost your confidence.

✨Be Proactive and Engaged

Express your enthusiasm for the role and the company's mission. Show that you're not just looking for a job, but that you're genuinely interested in contributing to sustainable building and energy efficiency. Ask insightful questions about ongoing projects to demonstrate your engagement.

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