Regional Customer Care Manager Location: We are recruiting across a number of regions throughout England Salary: Competitive, DOE + Company Car / Car Allowance Contract: Full time, Permanent Benefits: Discretionary Bonus Scheme, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Make a real difference to the customer experience At Sustainable Building Services, we deliver domestic retrofit and energy-efficiency programmes in occupied homes across the UK. Our work can transform homes and improve energy efficiency, but how we communicate and support customers throughout that journey matters just as much. We’re looking for four experienced Regional Customer Care Managers to lead our regional customer care function and Customer Liaison Officer team in the below regions: North West East Midlands West Yorkshire Midlands South This is a leadership and service-improvement role, rather than a frontline customer-service position. You’ll set high standards, develop people, improve processes and make sure customers receive a clear, respectful, empathetic and transparent experience, while working closely with operational teams to minimise avoidable disruption. What you’ll be responsible for
Regional Customer Care Manager employer: Sustainable Building Services Ltd Careers
At Sustainable Building Services, we pride ourselves on being an exceptional employer that values leadership, collaboration, and continuous improvement. Our commitment to employee growth is reflected in our comprehensive benefits package, including a discretionary bonus scheme, enhanced pension contributions, and support for professional development. With a strong focus on customer experience and a culture of respect and empathy, we empower our Regional Customer Care Managers to make a meaningful impact in their communities while enjoying a flexible work environment across various regions in England.
Contact Details:
Sustainable Building Services Ltd Careers Recruitment Team
