Head Of IT

This is a key leadership role responsible for shaping and delivering the UK IT function. As Head of IT, you will ensure technology services and solutions are delivered effectively while acting as a trusted advisor to the business. Alongside strategic alignment, a strong focus of the role is developing an engaged, high-performing team and maintaining a stable, collaborative environment.

Core Responsibilities

• Take overall accountability for the UK IT function, leading the team to deliver reliable, high-quality technology services and project outcomes.
• Work in close partnership with senior business stakeholders to ensure IT priorities support and enable wider organisational objectives.
• Lead the management and support of business applications, embedding structured service management practices and agile delivery approaches.
• Support the ongoing evolution of the IT landscape, contributing to regional alignment and the move towards greater standardisation and centralisation.
• Oversee financial planning and control across IT operations, change initiatives, and project delivery.
• Manage third-party relationships, ensuring suppliers deliver against expectations and provide measurable business value.
• Encourage innovation and continuous improvement, identifying opportunities to enhance systems, processes and overall service delivery.

Candidate Profile

• Educated to degree level in Computer Science, IT or a related field.
• Demonstrated experience (5+ years) in IT leadership or consulting environments.
• Broad technical understanding across modern IT environments, including cloud platforms, DevOps practices, APIs and identity/access management.
• Strong commercial awareness, with experience in vendor engagement and aligning IT with business needs.
• Background in IT Service Management frameworks and delivering complex transformation or change programmes.
• Working knowledge of Agile delivery methodologies such as Scrum or Kanban.
• Experience supporting or collaborating with IT teams across multiple European locations would be advantageous.
• Strong interpersonal skills, with the ability to influence, communicate and build relationships at all levels.

Key Competencies

• Big-picture thinking combined with practical problem-solving.
• A strong service orientation with a focus on end-user and customer outcomes.
• Confidence in handling challenging situations and leading change in a measured way.
• Effective communicator with the ability to engage and present to a wide range of stakeholders.

Why This Opportunity?

• Join a global organisation playing a leading role in the future of sustainable transport.
• Take ownership of impactful technology initiatives across a multi-market environment.
• Benefit from a flexible, hybrid working model that supports both productivity and collaboration.

Additional Insight

A central aspect of this position is the leadership and development of an established UK-based IT team. The priority is to build on existing strengths—creating trust, supporting professional growth and maintaining continuity—rather than introducing immediate or disruptive structural changes. The organisation is looking for someone who will invest time in understanding how the function currently operates, including its people, processes and culture. Success will come from working alongside the team to refine and enhance the function in a thoughtful and collaborative way. There is a clear emphasis on strong people leadership, with a focus on coaching, engagement and ensuring alignment with broader regional and global technology strategies. While transformation activity is progressing at a wider regional level, this role is equally about providing steady, dependable leadership locally—bringing consistency, improving communication and enabling the team to perform effectively within an already established environment.