Credit Controller
Aylesbury
£30-35,000 + bens
About the Role
We are looking for an experienced and proactive Credit Controller to join our finance team in Buckinghamshire. This is a full remit role, giving you ownership of the end-to-end credit control process across a varied ledger. You'll play a key part in protecting cash flow, maintaining strong customer relationships, and supporting the wider finance function.
Key Responsibilities
- Manage a portfolio of customer accounts, taking full ownership of the sales ledger
- Chase outstanding debts by phone, email, and letter in a timely and professional manner
- Allocate incoming cash and reconcile customer accounts accurately
- Resolve queries and disputes efficiently, liaising with internal departments (sales, operations, customer service) as needed
- Carry out credit checks and set appropriate credit limits for new and existing customers
- Release orders on hold in line with agreed credit terms and company policy
- Produce and maintain aged debt reports, escalating problem accounts as required
- Negotiate payment plans with customers where appropriate
- Process refunds, credit notes, and write-offs in line with procedure
- Maintain accurate, up-to-date records within the accounting/credit control system
- Report regularly to the Credit Manager/Finance Manager on debtor days, cash collection targets, and risk exposure
- Support month-end procedures, including provision for bad debts and reporting on DSO (Days Sales Outstanding)
- Build and maintain strong working relationships with customers and internal stakeholders
- Assist with year-end audit queries relating to the sales ledger
What We're Looking For
- Proven experience in a full-cycle credit control role
- Strong communication and negotiation skills, with a confident telephone manner
- High attention to detail and strong numerical accuracy
- Ability to manage a high-volume ledger and prioritise workload effectively
- Proficiency in Excel and experience with accounting/ERP systems
- A proactive, resilient, and solutions-focused approach
Credit Controller in High Wycombe employer: Sussum Consulting LTD Careers
As a Group Financial Controller at our private equity-backed global consulting business, you'll thrive in a dynamic and supportive work culture that prioritises employee growth and innovation. With competitive compensation, including a bonus and benefits, you will have the opportunity to lead significant financial initiatives while working remotely, allowing for a healthy work-life balance. Join us to make a meaningful impact on our financial operations and be part of a forward-thinking team that values your expertise and contributions.
Contact Details:
Sussum Consulting LTD Careers Recruitment Team
