At a Glance
- Tasks: Join our maternity team as a Ward Clerk, welcoming families and managing enquiries.
- Company: Frimley Health NHS Foundation Trust is dedicated to providing excellent healthcare and support.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact during a crucial time for new families in a caring atmosphere.
- Qualifications: GCSE or NVQ Level 2 in Maths & English; experience in a medical environment preferred.
- Other info: This role requires a Disclosure and Barring Service check for safety.
The predicted salary is between 20400 - 28400 £ per year.
Frimley Park Hospital is delighted to offer an exciting opportunity to join our dedicated maternity team as a Ward Clerk/Receptionist. We are currently seeking a motivated and enthusiastic individual to support our Triage and Postnatal wards on a part-time basis.
As the first point of contact on the ward, you will play a vital role in providing a warm and professional welcome to mothers, families, and visitors. You will be responsible for managing telephone enquiries efficiently and ensuring that all visitors are signed in appropriately, supporting the overall security of the ward.
You will be welcoming mothers and visitors, answering phone calls, ensuring the security of the ward and supporting the midwives, doctors and maternity support workers with their administration. This is a rewarding opportunity to contribute to a vital area of care, supporting new families during one of the most important times in their lives. If you are passionate about providing excellent service and working as part of a caring, professional team, we would love to hear from you.
Main duties of the jobWe are looking for an organised and proactive individual to join our team in a key administrative role that supports the smooth running of our ward. This varied role involves data entry, reception duties, and the management of patient admissions, transfers, and discharges using our electronic systems. You will also be responsible for ordering stock, reporting faulty equipment, answering telephone calls, and performing a range of general office tasks to support the wider clinical team.
The successful candidate will have a strong sense of professionalism, be highly vigilant in maintaining patient privacy, dignity, and confidentiality, and demonstrate a warm and approachable manner. Excellent communication and social skills are essential, as is the ability to remain calm and helpful in a busy and sometimes demanding environment.
We are seeking someone who is flexible, reliable, and enjoys working as part of a lively and supportive team. You should be confident in using computer systems and able to manage your time effectively while balancing multiple tasks.
If you meet the criteria outlined in the person specification and are looking for a rewarding role where your contribution is truly valued, we encourage you to apply. This is a great opportunity to be part of a dynamic NHS team delivering high-quality care and support to patients and their families.
About usFrimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Job responsibilitiesFor a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person SpecificationQualifications: GCSE or NVQ Level 2 Maths & English or equivalent
Experience: Hospital or other medical environment experience
Computer Skills and Data Input
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,427 a year per annum pro-rata incl HCAS
Ward Clerk for Maternity employer: Sussexcommunity
Contact Detail:
Sussexcommunity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk for Maternity
✨Tip Number 1
Familiarise yourself with the maternity services offered at Frimley Park Hospital. Understanding the specific needs and challenges of the maternity ward will help you demonstrate your enthusiasm and readiness to support both staff and families during your interview.
✨Tip Number 2
Highlight any previous experience in a healthcare setting, especially if you've worked in roles that required strong communication skills. Be prepared to share examples of how you've effectively managed multiple tasks in a busy environment, as this is crucial for the Ward Clerk position.
✨Tip Number 3
Showcase your computer skills by being ready to discuss any relevant software or systems you've used in past roles. Since data entry and managing electronic systems are key parts of the job, demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 4
Prepare to convey your understanding of patient confidentiality and professionalism. Given the sensitive nature of working in a maternity ward, being able to articulate your commitment to maintaining privacy and dignity will resonate well with the hiring team.
We think you need these skills to ace Ward Clerk for Maternity
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Clerk position. Highlight key skills such as communication, organisation, and computer proficiency that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in administrative roles, particularly in healthcare settings. Emphasise any experience with data entry, patient management, or customer service that aligns with the duties outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting new families and your ability to work in a busy environment. Mention specific examples from your past experiences that demonstrate your organisational skills and professionalism.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Sussexcommunity
✨Show Your Warmth
As a Ward Clerk, you'll be the first point of contact for mothers and families. Make sure to convey your warmth and approachability during the interview. Share examples of how you've provided excellent customer service in previous roles.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks effectively. You might want to mention any experience you have with data entry or managing administrative duties in a busy environment.
✨Highlight Communication Skills
Excellent communication is key in this position. Practice articulating your thoughts clearly and confidently. Consider discussing a time when you successfully handled a challenging situation through effective communication.
✨Emphasise Flexibility and Teamwork
The job requires someone who is flexible and enjoys working as part of a team. Be ready to talk about your experiences in collaborative settings and how you adapt to changing circumstances, especially in a healthcare environment.