At a Glance
- Tasks: Assist with administrative duties and manage patient appointments in a busy radiology department.
- Company: Join Royal Surrey, an outstanding Trust known for compassionate care and professional development.
- Benefits: Enjoy a supportive work environment, health programmes, and opportunities for career advancement.
- Other info: Apply early as the position may close sooner than expected.
- Why this job: Be part of a friendly team making a real impact on patient care in a reputable organisation.
- Qualifications: NVQ Level 3 or equivalent, with customer service experience preferred.
The predicted salary is between 21800 - 26300 £ per year.
Ultrasound Radiology Administrative Assistant
We are looking for an enthusiastic, self-motivated administrative assistant to join our friendly ultrasound administrative team.
The role will involve a variety of administrative and receptionist duties which support the daily patient flow and operations of this busy department.
To be considered for this role previous experience in a customer service role is highly desirable.
his position will require excellent communication skills to greet direct and assist customers in the department. You will require sufficient IT skills to access and enter data onto the Radiology information system and to book appointments, training will be provided.
Experience in administrative procedures would be advantageous.
Main duties of the job
The post holder will be a member of the administration and clerical team supporting Radiology in delivering a quality appointment service for their patients.
The administration role will involve working across multiple systems [e.g. Email, E-Referrals, CERNER, CRIS, Ordercomms to manage patient appointments in accordance with local procedures and national policies.
Communication is key to this role, the post holder will be required to:
o Record patient demographic and referral information accuratelyo Be polite, professional and empathetic when speaking to callers on the telephoneo Using initiative to be able to problem solve and answer queries as they arise
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn\'t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job responsibilities
1. To support the Modality Leads and Booking Co-ordinators for booking, cancelling and rescheduling appointments in accordance with radiology booking rules.
2. To us IT skills to provide service delivery and efficiency information as required.
3. To communicate appointment details with patients written, verbal or other in regards to managing appointment slots.
4. Record referral information accurately, update, manage and retrieve patient information on CERNER, CRIS and Ordercomms in a timely manner
5. To support Modality Leads and Booking Co-ordinators to deliver high levels of appointment utilisation
Person Specification
Qualifications
- NVQ Level 3 or equivalent level of knowledge
Knowledge and Experience
- Previous experience within an administration environment.
- Previous experience of dealing with the general public
- In depth knowledge of CERNER, CRIS & Ordercomms
- Working in an office environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,883 to £26,958 a yearPer Annum Pro Rata including High Cost Area Supplement
#J-18808-LjbffrUltrasound Radiology Administrative Assistant in Guildford employer: Sussexcommunity
At Royal Surrey, we pride ourselves on being a compassionate and collaborative Trust that values our 5000 colleagues as our greatest strength. Our commitment to employee growth is evident through our comprehensive health and wellbeing programme, alongside significant investments in professional development and state-of-the-art facilities. Join our diverse and welcoming team in Guildford, where you will be supported in delivering outstanding patient care while enjoying a fulfilling and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Ultrasound Radiology Administrative Assistant in Guildford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Sussexcommunity.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Sussexcommunity.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Sussexcommunity, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Ultrasound Radiology Administrative Assistant in Guildford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Sussexcommunity.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Sussexcommunity.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Sussexcommunity. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Sussexcommunity. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Sussexcommunity
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Sussexcommunity’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
