Senior Health Care Support Worker (Emergency Department) in Ashford

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Senior Health Care Support Worker (Emergency Department)
The closing date is 23 January 2026
Please note that we are unable to provide Sponsorship for our Healthcare Assistant and Support Worker roles.
We are looking for enthusiastic, self‑motivated Senior Health Care support workers to join our friendly Emergency Department at William Harvey Hospital. You will be working with our wide team of physicians and nurses in this busy ED.
Main duties of the job
East Kent Hospitals University Foundation Trust is one of the largest Trusts in England and is situated in the heart of the \”Garden of England.\” The Trust has two Urgent Treatment Centre (UTC), at Canterbury and Dover and two co‑located UTC, one at the Queen Elizabeth the Queen Mother Hospital in Margate and the other being at the William Harvey Hospital in Ashford.
Currently we have a Senior Health Care support worker posts available within the ED at William Harvey Hospital.
Applicants must have completed their competencies and training required for the post to be considered for an interview. Applications from Band 2 will be considered for trainee posts. The post holder must have a willingness to work with children, adults and must be aware of the need to undertake shift work to cover the needs of the service; this includes working nights, weekends and public holidays.
We welcome applicants with customer care experience, a good command of written and spoken English, some basic IT skills and a caring and willing attitude; this post is a great opportunity to join employment with the National Health Service one of the world\’s largest healthcare providers.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is \’great healthcare from great people\’. Everything we do is guided by our values: \’People feel cared for, safe, respected and confident that we are making a difference\’. We have a new way of working at East Kent Hospitals, called \’We care\’. It\’s about empowering frontline staff to lead improvements day‑to‑day. We\’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please don\’t hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications and training
Holds GCSE grade A-C /4-9 or level 2 functional skills in both Maths and English and can provide evidence of completion.
Fully Completed the National Care Certificate and can provide evidence of completion.
Holds an RQF (regulated qualifications framework) level 3 diploma in Health & Social Care or higher academic equivalent in health and social care and can provide evidence of completion.
Knowledge of care and related procedures, skill in clinical observations, knowledge of relevant legislation; short courses to undertake patient and clinical care duties, completion of a competency‑based workbook.
Governance
Adheres to Trust policies
Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.
Clinical Skills and Experience
Experience of working with people ideally in front line patient care
Basic computer/keyboard skills
Previous experience as an HCSW in an acute hospital
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Kent Hospitals University NHS Foundation Trust
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