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- Tasks: Provide essential admin support to healthcare teams, managing appointments and referrals.
- Company: Join Hampshire and Isle of Wight Healthcare NHS Foundation Trust, a leader in child health services.
- Benefits: Enjoy flexible working options, competitive pay, and a supportive work environment.
- Why this job: Make a real difference in children's health while developing your skills in a dynamic team.
- Qualifications: NVQ Level 3 or equivalent experience, plus excellent IT and communication skills.
- Other info: Access to a car and a full driving licence is essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare Foundation Trust (HIOWH) to appoint an efficient and motivated Admin Team Coordinator to work within our 0-19 Children and Family Services team based in Aldershot. You will be joining a leading organisation that is both forward thinking and innovative. HIOWH is committed to improving the quality of child health services across Hampshire and takes pride in rewarding the success of its staff.
Main duties of the job
The Admin Team Coordinator is integral to providing comprehensive administrative support to the clinicians who support the delivery of the Healthy Child Programme (HCP) to children, young people, and families living within Hampshire. The Admin Team Coordinator will work in collaboration with the clinical and non-clinical team members and will have responsibility for managing the administrative process for booking appointments, managing referrals and transfers in and out of the team using the Open RiO electronic patient system, in accordance with standard operating procedures.
With a positive approach to customer care you will need to be able to demonstrate excellent communication skills, prioritise your workload and manage your time efficiently. Applicants must have excellent IT skills and be prepared to work in other bases when necessary. Due to the nature of the post it is essential that you have access to a car, a full valid driving licence and insurance for business use.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives. Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support. Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
- Qualifications: NVQ Level 3 or 2 A/AS Levels or equivalent experience.
- English and Maths GCSE or equivalent.
- Full driving licence and access to car with insurance for business use.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Admin Team Co-Ordinator in Aldershot employer: Sussexcommunity
Contact Detail:
Sussexcommunity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Team Co-Ordinator in Aldershot
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HIOWH on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by practising common questions related to admin roles. We should also think of examples that showcase our communication skills and ability to manage time effectively. Confidence is key!
✨Tip Number 3
Don’t forget to research HIOWH’s values and services. Knowing their commitment to child health will help us align our answers with their mission during the interview. It’s all about showing we’re the right fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how our skills match the specific needs of the Admin Team Coordinator role.
We think you need these skills to ace Admin Team Co-Ordinator in Aldershot
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admin Team Co-Ordinator role. Highlight your relevant experience in administrative support and any specific skills that match the job description, like IT proficiency and communication skills.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills can benefit the team. Use examples from your past experiences to show how you’ve successfully managed workloads, prioritised tasks, or improved processes.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly see why you’re a great fit for the role and how you align with our CARE values.
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the best way to ensure your application is received and considered. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sussexcommunity
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Team Coordinator role. Familiarise yourself with the Healthy Child Programme and the administrative processes involved, especially using the Open RiO electronic patient system. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to manage appointments or handle customer queries. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your IT Proficiency
As the job requires strong IT skills, be ready to discuss your experience with various software and systems. If you have used similar electronic patient systems before, mention them! If not, highlight your ability to learn new technologies quickly, as this will reassure the interviewers of your adaptability.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work culture, and the challenges they face. This shows that you're not just interested in the job but also in how you can contribute to the team's success. Plus, it gives you valuable insights into whether this is the right fit for you.
